Quality Manager

Comton Group; Shrewsbury; On-site; GBP 45,000 - 57,000; Full time

Job summary

A growing manufacturing company in Shrewsbury is seeking an experienced Quality Manager to lead its Quality Department. The successful candidate will ensure compliance with IATF 16949 standards, enhance product quality, and drive continuous improvement initiatives. Candidates should have proven experience in quality management, a solid understanding of IATF standards, and strong leadership skills.

Qualifications

• Proven experience as a Quality Manager in a manufacturing environment.
• Strong understanding of IATF 16949 standards and must be a Lead Auditor.
• Skilled in problem-solving, decision-making, and continuous improvement.

Responsibilities

• Lead and develop a team of quality engineers and inspectors.
• Maintain QMS in accordance with IATF 16949 standards.
• Manage customer quality issues and complaints.

Skills

IATF 16949 standards

Six Sigma

Lean Manufacturing

Root cause analysis

Leadership

Communication

Analytical skills

Education

Degree in Engineering or Quality Management

Job description

Quality Manager

Location: Shrewsbury, Shropshire
Salary: £45,000 - £57,000 (depending on experience)
Department: Quality
Reports to: The Board

About the Role

An established and growing manufacturing company is seeking an experienced Quality Manager to lead its Quality Department and ensure all processes meet the highest standards of excellence. This key position focuses on maintaining IATF 16949 compliance, driving continuous improvement, and ensuring exceptional product quality and customer satisfaction.

Key Responsibilities

• Quality Management System (QMS): Develop, implement, and maintain the company's QMS in accordance with IATF 16949 standards. Conduct internal audits and ensure ongoing compliance with all customer and regulatory requirements.
• Leadership: Lead and develop a team of quality engineers and inspectors. Promote a culture of continuous improvement and quality excellence across the business.
• Process Improvement: Use tools such as Six Sigma, Lean Manufacturing, and root cause analysis to identify and implement process improvements that enhance quality and reduce costs.
• Customer Focus: Act as the main point of contact for customer quality issues. Manage complaints, lead 8D investigations, and ensure effective corrective actions are implemented.
• Supplier Quality: Work with suppliers to ensure their products and processes meet company quality standards. Conduct supplier audits and drive improvements in supplier performance.
• Reporting and Documentation: Maintain accurate quality records and prepare reports for senior management. Track performance against key metrics such as customer complaints, internal audits, and supplier PPM.

Key Performance Indicators (KPIs)

• Maintain IATF 16949 certification and compliance
• Reduction in customer complaints and returns
• Improved supplier quality metricsCost of quality performance
• Internal audits completed to plan
• Customer 8D responsiveness
• External PPM reduction

About You

• Proven experience as a Quality Manager in a manufacturing environment (automotive preferred)
• Strong understanding of IATF 16949 standards – must be a Lead Auditor
• Skilled in Six Sigma, Lean Manufacturing, and root cause analysis
• Excellent leadership, communication, and analytical skills
• Degree in Engineering, Quality Management, or a related discipline

Personal Attributes

• Strong problem-solving and decision-making skills
• Detail-oriented and highly organised
• Proactive with a continuous improvement mindset
• Able to manage multiple priorities effectively
• Ethical, professional, and collaborative