Quality Manager

Terry Parris Associates; Maidstone; On-site; GBP 70,000 - 75,000; Full time

Job summary

A manufacturing organisation in Marden is seeking a Quality Manager to lead quality systems and drive LEAN improvement. Responsibilities include implementing quality controls and leading internal audits, ensuring high standards, and improving customer satisfaction. The ideal candidate will have over 5 years of experience in manufacturing and quality management, alongside strong skills in LEAN methodologies. The organisation promotes teamwork and a commitment to quality, with flexible working options available.

Qualifications

• 5+ years in manufacturing.
• 5+ years in quality management.
• Experience managing non-conformance.

Responsibilities

• Implement quality controls, policies, and standards.
• Use customer feedback to inform improvements.
• Monitor quality performance and reporting.
• Lead internal audits and ensure audit readiness.
• Guide teams to embed quality processes.
• Maintain supplier quality compliance.
• Provide clear updates to senior management.

Skills

LEAN tools

Internal auditing

Cross-functional leadership

Problem-solving methodologies

Six Sigma Black Belt

ISO 9001:2015 Senior Auditor

Education

Engineering degree

Tools

LEAN

5S

VSM

LPMS

8D

DMAIC

FAI

A3

Job description

Quality Manager

Location: Marden, Kent
Salary: £70,000-£75,000

A manufacturing organisation in Marden is seeking a Quality Manager to lead quality systems, drive LEAN improvement, and strengthen product and service performance.

Role Overview

You will manage all quality activity across production and the supply chain, ensuring high standards, reducing non‑conformance, and improving customer satisfaction. The role requires strong use of LEAN tools, internal auditing, problem‑solving methodologies, and cross‑functional leadership.

Key Responsibilities

• Implement quality controls, policies and standards
• Use customer feedback to inform improvements
• Monitor quality performance and reporting
• Lead internal audits and ensure audit readiness
• Guide teams to embed quality processes
• Maintain supplier quality compliance
• Provide clear updates to senior management

Skills & Experience

• Engineering degree (preferred)
• CQI professional status (desirable)
• Six Sigma Black Belt (preferred)
• 5+ years in manufacturing
• 5+ years in quality management
• ISO 9001:2015 Senior Auditor
• Experience managing non‑conformance
• Skilled in LEAN, 5S, VSM, LPMS, 8D, DMAIC, FAI, A3
• Strong change‑management and project delivery capability
• Ability to produce proactive, improvement‑focused reporting

Culture

The employer promotes respect, communication, teamwork, recognition and pride in quality. Flexible working, professionalism and adherence to health and safety standards are expected.