Quality Manager

ProTech Recruitment Ltd; Hitchin; On-site; GBP 45,000 - 55,000; Full time

Job summary

A recruitment agency is seeking a highly motivated Quality Manager to lead the Quality Management System (QMS) and ensure compliance with standards in Hitchin, Hertfordshire. The ideal candidate will have experience in managing QMS within a manufacturing environment, strong knowledge of ISO9001, and excellent communication skills. This role offers a salary between £45,000 and £55,000, depending on experience.

Qualifications

• Proven experience managing or supporting a QMS within a manufacturing or production environment.
• Knowledge of ISO 14001 and ISO 13485 desirable.
• Experience working at a management or leadership level.

Responsibilities

• Manage and report on the company's Quality Management System (QMS).
• Conduct internal audits in line with the company's audit schedule.
• Host external audits, customer visits, and accreditation inspections.
• Develop and maintain company procedures and documentation.
• Analyse quality data and performance metrics (KPIs).
• Oversee non-conformity investigations and CAPA processes.

Skills

Strong working knowledge of ISO9001

Excellent communication skills

Leadership skills

Analytical skills

Attention to detail

Job description

Quality Manager

Hertfordshire
£45-£55,000 DOE

We are looking for a highly motivated Quality Manager. This position plays a key role in leading our Quality Management System (QMS) and ensuring compliance with relevant standards and customer expectations. The successful candidate will drive continuous improvement initiatives and support a culture of quality throughout the organisation.

Key Responsibilities as a Quality Manager

• Manage and report on the company's Quality Management System (QMS).
• Conduct internal audits in line with the company's audit schedule.
• Host external audits, customer visits, and accreditation inspections.
• Develop, revise, and maintain company procedures, policies, and documentation.
• Analyse and present quality data and performance metrics (KPIs).
• Prepare and distribute internal and customer quality reports.
• Oversee non-conformity investigations and CAPA processes.
• Coordinate and manage the company's training and competency programme.

Qualifications/Experience as a Quality Manager

• Strong working knowledge of ISO9001.
• ISO 14001 knowledge and ISO 13485 Lead Auditor qualification desirable.
• Excellent communication, leadership, and analytical skills.
• Strong attention to detail with a hands‑on, methodical approach.

• Proven experience managing or supporting a QMS within a manufacturing or production environment.
• Sound understanding of ISO standards and continuous improvement principles.
• Experience working at a management or leadership level.

Apply now for this Quality Manager Role or contact Molly Brooks at ProTech Recruitment.