Quality Manager

DOWDS; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

41 Days Holiday

Early Finish Fridays

Private Medical

Bonus

Pension

Work from home

Job summary

Dowds seeks an experienced Quality Manager to lead quality assurance across projects and operations, ensuring compliance with ISO 9001 and client expectations.

You will embed a culture of continuous improvement, conduct audits, support Inspection & Test Plans, and collaborate with SHEQ and operational teams to maintain high-quality standards across MEP, building services and construction activities.

Qualifications

• Experience leading Quality Management Systems (QMS) in construction, M&E, or engineering sectors.
• Strong knowledge of ISO 9001 and quality standards across projects.
• Experience conducting internal audits and managing quality documentation.

Responsibilities

• Lead the development, implementation and maintenance of the QMS (ISO 9001).
• Ensure compliance with regulatory, contractual and internal standards.
• Conduct internal audits, site inspections and supplier evaluations.
• Support project teams in developing ITPs and quality documentation.
• Identify non-conformances and drive root cause analysis and corrective actions.
• Collaborate with SHEQ and operations to ensure integrated compliance.

Skills

Quality management

ISO 9001

Audits

Inspection & Test Plans

Root cause analysis

Stakeholder management

MEP / building services

Driving license

Multi-site experience

ISO 14001 / ISO 45001

Job description

Dowds is a long established, multidisciplinary engineering and construction Building Services Engineering company headquartered in Ballymena, Northern Ireland. Founded in 1978, ourexpertise spans the full lifecycle of complex-built environments from initial design and systems integration through to installation, commissioning, and handover. Across specific sectors: life science, commercial, education and healthcare.

Operating at a gold standard for best managed company and investors in people, our vision is to set the standard for excellence, driving progress, responsibility, and lasting impact. While keeping our clients and our people at the heart of what we do.

We are seeking

Dowds is seeking an experienced and driven Quality Manager to lead and oversee quality assurance across our projects and business operations. This is a key role responsible for ensuring that all works are delivered to the highest standards, in line with regulatory requirements, client expectations, and internal processes.

Working closely with operational teams, you will embed a culture of continuous improvement, ensuring quality standards are maintained across our Mechanical, Electrical, and Construction activities.

What you\'ll be responsible for

• Lead the development, implementation, and maintenance of the Quality Management System (QMS) in line with ISO 9001
• Ensure compliance with all regulatory, contractual, and internal quality standards
• Conduct internal audits, site inspections, and supplier evaluations
• Support project teams in developing Inspection & Test Plans (ITPs) and quality documentation
• Identify non-conformances and lead root cause analysis and corrective actions
• Drive a culture of continuous improvement across all business units
• Act as the main point of contact for external audits and client quality requirements
• Collaborate with SHEQ and operational teams to ensure integrated compliance
• Provide training and guidance to staff on quality standards and procedures
• Monitor and report on quality performance metrics to senior leadership

What we are looking for

• Proven experience in a Quality Manager or Senior Quality Engineer role within construction, M&E, or engineering sectors
• Strong knowledge of ISO 9001 Quality Management Systems
• Experience conducting audits and managing quality documentation
• Ability to interpret technical drawings, specifications, and standards
• Strong stakeholder management and communication skills
• Experience managing non-conformances and driving improvement initiatives
• Full UK driving license
• Experience within MEP / building services / construction projects
• Knowledge of wider ISO standards (e.g., ISO 14001, ISO 45001)
• Familiarity with digital quality management systems
• Experience working across multiple sites or large-scale projects

Why Join Dowds

• 41 Days Holiday
• Early Finish Fridays
• Private Medical
• Bonus
• Pension
• Work from home
• Plus, many more

All CV\'s will be reviewed after 10th August

Dowds is an Equal Opportunities Employer