Quality Manager

NHS Property Services Ltd; City of Westminster; Hybrid; GBP 64,000 - 74,000; Full time

Job summary

A public health services organization is seeking a Quality Manager responsible for ensuring compliance with regulatory and quality standards. The role involves developing quality management systems and policies, coaching teams, and improving overall service delivery. This position offers a competitive salary starting from £64,000 per annum along with up to a 10% bonus. Flexible working options are also available, focusing on work-life balance and employee wellness.

Benefits

27 days annual leave + 8 bank holidays

Flexible working policy

Training and development opportunities

SMART Pension scheme

Company-wide referral scheme

NHS retail discounts

Qualifications

• Experience in quality management and compliance.
• Proven track record of training and coaching teams.
• Ability to develop and implement quality assurance processes.

Responsibilities

• Develop and document a system for quality assurance.
• Implement the quality policy to meet regulatory requirements.
• Coach quality champions in the organization.

Skills

Quality assurance processes

Regulatory compliance

Quality management systems

Coaching and development

Stakeholder engagement

Education

Relevant degree in Quality Management or related field

Job description

Overview

The Quality Manager is responsible for ensuring services comply with customer, stakeholder, and regulatory requirements by planning and implementing the NHSPS Quality Policy. The role involves designing, maintaining, and improving a quality management system across estate strategy development, implementation, and management services. They promote understanding and adoption of the policy among colleagues, supports the transformation of the NHS estate, and oversees quality assurance and control measures in collaboration with other teams to deliver better estates, brilliant service, and unlock value.

Responsibilities

• Develop and document a system for quality assurance processes and control.
• Implement the quality policy and initiatives to meet with the customer and other stakeholders and regulatory requirements.
• Coach the quality champions to ensure the implementation of the quality policy and procedures.
• Cultivate a "Quality Culture" designing and implementing quality management processes, maintaining and improving the quality system, and ensuring compliance with customer and stakeholder requirements.
• Establish quality control procedures to verify that services meet quality requirements.
• Ensure effective and compliant quality management by monitoring processes, leveraging advancements in tools, and implementing solutions to enhance service practices and overall performance.
• Liaise with internal colleagues to investigate and resolve quality-related issues.
• Maintain up-to-date and current with all relevant quality management, legislation and protocols.
  We are an organisation with a passion for giving back. Putting money back into the NHS, raising 150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.

Benefits

• 27 days annual leave+ 8 days bank holiday with the option to buy additional weeks leave.
• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
• Company-wide Colleague Referral Scheme
• SMART Pension contribution into which the company will contribute up to 6%
• A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
• We have a great Colleague Assistance Programme and offer support for all areas of life.

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

At NHS Property Services, we re committed to creating an inclusive workplace where everyone can thrive. We welcome applications from disabled people and will make reasonable adjustments throughout the recruitment process and in the workplace to support your needs. If you require any support or adjustments, please let us know we re here to help.

We have a fantastic opportunity for a Quality Manager to join our team based national with flexible working. The salary on offer is from 64,000 per annum and up to 10% bonus. This will be a 18 month FTC., We understand how important life is outside of work so, as well as a competitive salary we will also offer: