Quality Management Consultant

SMMT Industry Forum; Birmingham; On-site; GBP 45,000 - 55,000; Full time

Job summary

A consultancy in the automotive sector seeks a Quality Management professional for training and consultancy services in Birmingham. The role demands expertise in automotive core tools and flexibility to travel. Key responsibilities include delivering training, supporting the development of training materials, and managing customer relationships. Candidates should have strong training capabilities, relevant automotive experience, and a collaborative approach. Excellent presentation skills and commercial acumen are essential.

Benefits

25 Days Annual Leave

Car Allowance

Employee recognition scheme

Opportunities for hybrid working

Excellent pension scheme

Cycle to work scheme

Parental and adoption leave

Qualifications

• Experience in delivering auditor training with practical examples.
• Proven ability to work with teams and build relationships.
• Understanding of the automotive process approach to auditing.

Responsibilities

• Deliver training on client sites and at training facilities.
• Support development of training materials and service offerings.
• Collaborate with multidisciplinary teams for large-scale improvement programs.

Skills

Delivering training and coaching in automotive core tools

Excellent presentation skills

Strong customer focus

Commercial acumen

Industrial management experience

Education

Appropriate qualifications such as Engineering, Materials Science or Manufacturing Systems

Tools

Lean Continuous improvement tools

Job description

About SMMT Industry Forum

At SMMT Industry Forum, we partner with organisations of all sizes to deliver complex, transformational change. Our consultants work closely with clients-often embedded within leadership teams-to solve critical challenges and drive lasting impact.

We pride ourselves on building long‑term, trusted relationships and only delivering work that truly adds value. That's why we're committed to hiring exceptional people who share our passion for quality, integrity, and results.

SMMT Industry Forum is looking for a Quality Management professional with extensive experience in developing and implementing manufacturing product introduction processes, with expertise in one or more of the following areas: Core Tools (APQP & PPAP, FMEA, SPC & MSA), IAFT, VDA and Internal Auditor at a Senior Engineer/Consultant/Trainer level in the automotive sector.

In this role, you'll be responsible for delivering high-quality training at our Birmingham-based training centre and providing expert consultancy services to clients across the automotive sector.

If you have the expertise to work with clients in developing and implementing robust, structured new product introduction procedures - along with a deep understanding of manufacturing processes and core tools - and the ability to train and coach others to ensure a high-performance, safe launch, we'd love to hear from you.

This is a fantastic opportunity to work alongside a team of dedicated professionals and experts that are truly some of the best in their field. This role will require flexibility in working hours, workload and location, as you will be required to travel to the client's location.

The successful candidate will be assigned to execute Training and Consultancy Services delivery on behalf of SMMT Industry Forum.

Courses to be delivered can be defined as off the shelf training courses (Public and In house), or courses that require special design based on client's needs both Face-2-Face and Virtual

Consultancy services - based on the clients' needs and subject to qualification match - 2nd party audits, coaching sessions gap analysis etc.

Key Responsibilities

• Providing training on client sites and at training facilities, ensuring the transfer of key skills related to APQP and the Automotive Core Tools, IATF and Internal Auditor in both face-to-face and virtual environments
• Providing coaching support or consultancy for the implementation of APQP and the Automotive Core Tools, IATF and Internal Auditor.
• Supporting the continuous development of training materials and service offerings
• Playing an active role in customer relationship management and lead development
• Collaborating with other SMMT Industry Forum colleagues in multidisciplinary teams as part of large-scale improvement programs

Requirements

Candidates must be able to demonstrate the following skills and competencies:

• Capability and experience in delivering training and coaching teams in the automotive core tools areas of APQP, FMEA, SPC, MSA, PPAP, IATF, Internal Auditor and more
• Ability to deliver auditor training with practical real-world examples to maximize knowledge transfer and customer satisfaction
• Understanding and knowledge of the automotive process approach to auditing
• Relevant experience in the automotive sector
• Ability to lead and work with teams, building relationships at all levels within an organisation
• Excellent presentation skills
• Strong customer focus with a track record of delivering improved performance
• Commercial acumen with the ability to translate improvement objectives and results into tangible financial impact
• A strong team‑playing ethos seeking to get involved in all aspects of the business, including internal development
• Excellent numeracy and literacy skills
• Industrial management experience
• Appropriate qualifications, such as Engineering, Materials Science, Manufacturing Systems, or equivalent

Desirable Requirements

The following skills and competencies would be beneficial:

• Previous consulting or training experience within a large organization or a consulting practice
• Working understanding of Lean Continuous improvement tools, including 5S, 7 Wastes, Visual Management, Standard Work, Line Balance, Set Up Improvement, Problem Solving, A3 thinking.

Training and Development

No matter your experience or background, you'll get dedicated support when you join. With an induction and the business's support, you'll quickly get to grips with the role and have access to help and guidance whenever you need it. So you won't be on your own - you'll be a part of a community dedicated to your development.

Rewards and Benefits

• 25 Days Annual Leave and additional days for public and privileged holidays.
• Car Allowance
• Opportunities to be recognised through our employee recognition scheme
• Opportunities to hybrid working, subject to business needs
• Excellent pension scheme
• Cycle to work scheme
• Parental and adoption leave

Culture and Working Environment

As part of our team, you'll discover an inclusive workplace that's welcoming, supportive and encouraging. You'll be part of an organisation where people want to support one another and make a difference. Aside from fostering an open culture, we've got a range of growing affinity groups. For example:

• Ethnic Minority and gender equality networks
• Groups supporting wellbeing, mental health, neurodiversity and disability
• Women's and Men's Networks
• Faith/No Faith communities for staff to come together
• LGBTQ+ support networks

You'll also find a variety of social groups to help you settle in and connect with people with similar interests.

Before You Apply

Honesty and integrity are important if you want to work at SMMT Industry Forum. Giving misleading information and omitting or concealing information during the recruitment process is viewed very seriously.

Equal Opportunities

SMMT Industry Forum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.

We're Disability Confident

SMMT Industry Forum are proud to have achieved Committed status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. Being Disability Confident, we aim to ensure that we offer inclusive and accessible recruitment. If you require support, reasonable adjustments are available during the application process and if you are successful in joining the organisation.

Eligibility Criteria

We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. If we make an offer of employment, we will need to check that you are eligible to work in the UK before you start work. Regardless of an individual's nationality, race or immigration status, you must provide evidence to us confirming your right to work. This includes British citizens and EU nationals.