Quality Management Advisor

Winshall; Talbot Green; On-site; GBP 42,000 - 54,000; Full time

Job summary

Winshall is seeking a Quality Management Advisor to develop, implement and maintain an Integrated Management System (IMS) aligned with ISO 9001, 14001 and 45001. Based in Talbot Green, you will drive certification activities, governance, and continuous improvement across the business.

You will lead internal audits, manage risk and CAPA processes, train staff on IMS requirements, monitor KPIs and report on system performance while promoting a culture of quality, environmental responsibility and

Qualifications

• Proven experience in quality, environmental, or health & safety management.
• Experience maintaining ISO-certified systems and conducting internal audits.
• Knowledge of UK legislation related to HSE and environmental regulations.
• Experience implementing and maintaining an Integrated Management System (IMS).
• Ability to lead audits, manage CAPA, and drive continuous improvement.

Responsibilities

• Develop, implement, maintain and continuously improve the IMS aligned with ISO 9001, 14001 & 45001.
• Coordinate certification, surveillance, and recertification audits.
• Conduct compliance audits and gap analyses; track CAPA to closure.
• Plan and perform internal audits across all functions; report findings.
• Maintain risk registers and support risk-based decision making.
• Deliver IMS training and promote awareness of quality, environmental and safety responsibilities.
• Monitor KPIs, analyse trends and report on system performance; support management review meetings.
• Lead root cause analysis and implement corrective actions for incidents and non-conformances.
• Drive Lean/Kaizen style continuous improvement initiatives where applicable.

Skills

ISO knowledge across standards

Lead Auditor qualification

Analytical problem solving

Communication & stakeholder engagement

Documentation control

Change management

Planning & reporting

Education

IRCA Lead Auditor qualification

NEBOSH / IOSH (ISO 45001 scope)

Environmental qualification (IEMA)

Degree in Engineering/Environmental Science/Business

Job description

Winshall are seeking to employ a Quality Management Advisor (Integrated Management Systems - ISO 9001, 14001 & 45001).

Based in Talbot Green, near Cardiff, Winshall deliver high voltage projects across the UK, specialising in both the civil and electrical disciplines. Our main focus is that of building substations and we are committed to being at the forefront of the high-voltage industry through the collaboration of mechanical, electrical and civil engineering services as an all-encompassing project management specialist.

Job Purpose

To support the development, implementation, maintenance, and continuous improvement of an Integrated Management System (IMS) aligned with ISO 9001 (Quality), ISO 14001 (Environmental), and ISO 45001 (Occupational Health & Safety). The role ensures compliance with standards, enhances operational performance, reduces risk, and promotes a culture of quality, environmental responsibility, and safety.

Key Responsibilities

• Management Systems Implementation & Maintenance
  • Maintain and continuously improve the Integrated Management System (IMS).
  • Ensure alignment with ISO 9001, ISO 14001, and ISO 45001 standards.
  • Support certification, surveillance, and recertification audits.
  • Develop and review policies, procedures, and documented information.
• Compliance & Governance
  • Ensure compliance with relevant legislation, regulations, and standards.
  • Monitor changes in regulatory and ISO requirements and advise the business accordingly.
  • Conduct compliance audits and gap analyses.
• Internal Auditing
  • Plan, conduct, and report on internal audits across all business functions.
  • Identify non-conformances and improvement opportunities.
  • Track corrective and preventive actions (CAPA) to closure.
• Risk Management
  • Facilitate risk assessments (quality, environmental aspects, OH&S hazards).
  • Support development of control measures and mitigation strategies.
  • Maintain risk registers and compliance records.
• Training & Awareness
  • Deliver training on IMS procedures and ISO requirements.
  • Promote awareness of quality, environmental, and safety responsibilities.
  • Coach managers and staff on best practices.
• Performance Monitoring & Reporting
  • Develop and monitor KPIs and objectives linked to IMS.
  • Analyse data trends and report on system performance.
  • Support management review meetings.
• Incident & Non-Conformance Management
  • Investigate quality issues, environmental incidents, and workplace accidents.
  • Lead root cause analysis (e.g., 5 Whys, Fishbone).Implement and verify corrective actions.
• Continuous Improvement
  • Drive improvement initiatives (Lean, Kaizen, Six Sigma where applicable).
  • Identify inefficiencies and recommend solutions.
  • Support business transformation projects.

Key Skills & Competencies

• Strong knowledge of ISO 9001, ISO 14001, and ISO 45001 standards
• Internal/Lead Auditor qualification (preferred)
• Excellent analytical and problem‑solving skills
• Strong communication and stakeholder engagement ability
• Attention to detail and documentation control
• Ability to influence and drive cultural change
• Organised with strong planning and reporting skills

Qualifications & Experience

• Essential
  • Proven experience in quality, environmental, or health & safety management
  • Experience maintaining ISO-certified systems
  • Internal auditing experience
  • Knowledge of UK legislation (HSE, environmental regulations)
• Desirable
  • Lead Auditor qualification (IRCA or equivalent)
  • NEBOSH / IOSH certification (for ISO 45001 scope)
  • Environmental qualification (e.g., IEMA)
  • Degree in relevant discipline (Engineering, Environmental Science, Business)
• Additional Experience (Desirable)
  • Experience working with National Grid Transmission (NGET) or similar UK utility/energy infrastructure organisations would be a distinct advantage.
  • Familiarity with National Grid standards, procedures, and compliance expectations.
  • Understanding of working within regulated environments, high‑risk infrastructure projects, and contractor assurance frameworks.

KPIs

• Audit compliance and successful certification outcomes
• Reduction in non-conformances and incidents
• KPI achievement (quality defects, environmental impacts, safety metrics)
• Completion rate of corrective actions
• Employee engagement in IMS processes

Working Conditions

• Office and site-based work
• Occasional travel to operational sites
• Involvement in audits and inspections