Quality Lead - Circle Health Group

Circle Health Group; Aylesford; On-site; GBP 34,000 - 41,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Private pension scheme

Private healthcare

Friends & Family hospital discounts

Family-friendly policies

Life insurance

Staff wellbeing & engagement

Training & development opportunities

Job summary

Circle Health Group Decontamination is seeking a Quality Lead at Aylesford to oversee quality processes in sterile services and ensure high-quality deliveries across hospital sites.

The role requires leadership of the team, coordination of audits and corrective actions, and strong knowledge of ISO 9001 and ISO 13485 standards, with a commitment to ongoing staff development.

Qualifications

• Theatre clinical experience.
• Experience in a sterile services unit and Endoscopy decontamination is desirable.
• Experience in audits and checking processes against compliance requirements.
• Experience in Root Cause Analysis.
• Ability to work alone and as part of a team.
• Ability to deliver quality work to meet deadlines.
• Knowledge of The Association for Perioperative Practice.
• Ideally have ISO 9001:2015 and ISO 13485:2016 quality systems experience.
• Familiarity with HTM, European Medical Devices Directive, JAG, BSG, UK Health & Social Care Act and CQC requirements.
• Commitment to ongoing training and competencies.

Responsibilities

• Work as part of the CHG Decontamination Team with a focus on high-quality output.
• Ensure the unit is fully compliant in all aspects relating to quality and delivery to customers.
• Provide a first-class decontamination service to operating and clinical departments.
• Lead and supervise Supervisors, Team Leaders, Technicians, Drivers and Admin staff.
• Assist in decontamination, checking, assembly, packing, sterilization and delivery of equipment.
• Act as the unit’s first point of contact for quality issues and drive corrective actions.
• Develop and maintain robust reporting for Non-Conformances and service failures.
• Ensure audits and documentation align with the Quality System.
• Comply with mandatory training.

Skills

Theatre clinical experience

Sterile services knowledge

Audits & compliance

Root Cause Analysis

Independent work

Timely delivery

Perioperative Practice knowledge

Quality Management Systems ISO 9001: 0

Quality Management ISO 13485: 2016

HTM & CQC awareness

Training & development orientation

Job description

Quality Lead

Circle Decontamination - Aylesford

37.5 Hours & Permanent

Salary: Up to £37,547.28 per year (depending on level of experience, training and qualification)

Overview

Circle Health Group Decontamination is responsible for the provision of sterile equipment and instrumentation for use in surgical and interventional procedures in hospitals across England and Glasgow. The unit operates 24 hours a day/7 days a week with rotating shifts covering days and nights as required. We have an opportunity for a Quality Lead to join their team of staff.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties Of This Role Include

• You work as part of the CHG Decontamination Team with complete customer focus to ensure the sterile services unit is producing only the highest quality product at all times.
• You ensure that the unit is fully compliant in all aspects relating to quality and its delivery to the customer.
• You provide a first-class decontamination sterile service to the operating department, clinical departments and relevant paramedical departments.
• You provide effective leadership and supervision within the department to Supervisors, Team Leaders, Technicians, Drivers and Administrative staff.
• You assist in the provision of decontamination, checking, assembly, packing, Sterilization and delivery of medical and surgical equipment and sundry items to/for the customer.
• You are the Unit’s first point of contact relating to Quality issues, providing guidance and taking ownership of all day-to-day Quality issues, identifying the root causes where applicable and implementing corrective actions with the Unit’s Leadership Team.
• You develop and maintain a robust process for the reporting of Non-Conformances and respond to all Non-Conformances and Service Failures within the prescribed time scales.
• You ensure that all audits are completed and all relevant documentation is comprehensively accomplished, in line with the Quality System.
• You comply with all relevant mandatory training.

Applicants Should Meet The Following Criteria

• Theatre clinical experience.
• Proven experience of working in a sterile services unit and Endoscopy decontamination unit is desirable.
• Experience of undertaking audits checking processes against compliance requirements.
• Experience of undertaking Root Cause Analysis.
• Ability to work alone and as part of a larger team.
• Ability to deliver quality work on a timely basis to meet customer and Company deadlines.
• Knowledge of The Association for Perioperative Practice.
• Ideally have experience of Quality Management Systems, ISO 9001: 2015, ISO 13485: 2016.
• Familiarity with and a good understanding of other compliance requirements e.g HTM requirements, The European Medical Devices Directive, JAG Accreditation, BSG Guidelines, UK Health and Social Care Act and the Care Quality Commission (CQC) requirements, etc.
• The ability to attend when required regular individual / team training for Individual Personnel Development and Competencies to be maintained and enhanced.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy