Quality Improvement Manager - Central Midlands

Exemplar Health Care; Leicester; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading healthcare provider is seeking a Quality Improvement Manager to support operations across the Central Midlands. The ideal candidate will be a registered nurse with a strong background in quality care, coaching abilities, and excellent communication skills. You will work collaboratively to implement quality improvements and ensure the highest standards of care are maintained. Competitive rewards and opportunities for career development are offered.

Benefits

Excellent supervision and support

Retail and lifestyle discounts

Free DBS check

Paid NMC membership

24/7 counselling and support

Qualifications

• Registered nurse with evidence of further professional development in care or management.
• Ideally holds a coaching qualification and strong background in care focus.

Responsibilities

• Support the Clinical Director to deliver the Exemplar Quality Strategy.
• Work with operational teams to coach and support quality improvement initiatives.
• Assist in developing quality policies and procedures.

Skills

Organisational Skills

Coaching

Problem Solving

Communication Skills

Collaboration

Education

Nursing Degree

Job description

Quality Improvement Manager – Central Midlands

Position: Quality Improvement Manager – Central Midlands

Location: Covering homes across Central Midlands area (Leicester, Coventry, Derby, Stoke on Trent, Telford and Cannock)

Contract: 40 hours per week, predominantly Monday to Friday but must be flexible

We are looking for a highly organised individual who thrives in a fast-paced environment to support our Operations team. Every health care system is built on a complex network of care processes and pathways. The overall objective for the Operational Quality Improvement Managers is to act in a proactive manner to support services to provide and improve the highest standard of care via a systematic, coordinated and coaching approach and for these standards to be sustained.

You will be responsible for supporting the Clinical Director to deliver the Exemplar Quality Strategy – these themes include:

• Clinical Excellence
• Sustainable outstanding quality
• Digital Transformation

About Exemplar Health Care

Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs. We have over 50 care homes across England that support adults living with complex mental health needs, dementia, neuro‑disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.

About the role

As an Operational Quality Improvement Manager with Exemplar Health Care, you’ll:

• Work with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused.
• Be a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current):

• Nutrition and Hydration (including dysphagia and diabetes)
• Tissue Viability
• End of life (to include verification of death)

• Follow an improvement strategy per service focusing on compliance and effectiveness of:

• Quality Assurance (to include clinical stats management, RCA and follow up)
• Care plans and risk assessments

• Support CNMs to update action plans following an Internal Inspection or any external inspection.
• Ensure specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance with specialist training.
• Assist with the development of quality policies and procedures, quality tools, audit materials and Service User information materials.
• Support the implementation of new initiatives to improve Service User quality of life.
• Download the job description for a full list of responsibilities.

About you

Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork. You’ll also be:

• Registered nurse, ideally with a nursing degree.
• Evidence of further professional development in relation to care, management or quality.
• Ideally a coaching qualification, able to coach and motivate others.
• Strong background in action planning and Service User care focus.
• Excellent written and verbal communication skills.
• Pragmatic in approach with strong problem solving and analytical skills and ability to apply these in complex and challenging situations.
• Able to work collaboratively across the business.
• Able to travel to all locations of the business.

What we offer

We offer great rewards and perks including:

• Excellent supervision, peer support, learning opportunities and career prospects
• Retail and lifestyle discounts
• Free DBS check
• Electric car salary sacrifice scheme
• Paid NMC membership
• Paid access to the RCNi Learning platform
• 24/7 counselling and support
• Blue Light Card eligibility

How to apply

Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’.

For an informal chat about joining us, you can call our Nurse Talent Specialist Nicole on 07949 530 193 or email [e-mail]

Please note, this role is not eligible for sponsorship. Candidates without an existing visa or right to work in the UK are unlikely to be suitable for the post.

About Exemplar Health Care

Exemplar Health Care began as a healthcare consultancy and training firm. But we soon saw a gap in the sector: a lack of care homes for younger adults living with complex needs. That insight shaped the mission we still live by today - to transform complex care and provide fulfilling opportunities for the people who need it most.

We’re now proud to have more than 60 care homes across England, providing nursing care for adults living with dementia, neuro‑disabilities, mental health conditions, and physical disabilities.

Whoever you are, and whatever experience you bring, there are lots of ways you can help us make every day better for the people we support.

What’s happening at Exemplar Health Care

The people we support have unique needs and stories, but one thing stays the same across all our homes - we empower individuals to achieve personal goals in a safe and supportive environment.

Induction

Every new colleague attends an induction to learn about our company and complete mandatory and role‑specific training, equipping you with the skills and knowledge to deliver exceptional care.

Whether your goals are in care, nursing, management, quality or support, we provide the confidence, skills and knowledge to help you excel in your role and advance your career, if you wish.

Happy, healthy colleagues mean better care for those we support. We offer a range of initiatives to ensure our colleagues thrive in safe and supportive environments.

Rewards and benefits

From paid RCNi Learning access and NMC PIN payments for nurses to lifestyle and retail discounts for everyone, our rewards ensure your career is as fulfilling as it is rewarding.

From care homes to central support services, everyone plays a vital role. Hear from colleagues across various roles about what it’s like to work with us.