Quality Improvement Facilitator

NHS Scotland; Kilmarnock; On-site; GBP 18,000 - 26,000; Part time

Job summary

NHS Scotland is seeking a Quality Improvement Facilitator based at University Hospital Crosshouse. This permanent post is 18 hours per week, with a flexible pattern to support the delivery of the service and may involve working across several days.

You will contribute to cross‑partnership improvement projects, collaborate with clinicians and frontline staff to develop plans, provide guidance on QI methodologies and data use, and support service redesign.

Qualifications

Responsibilities

• Support and contribute to quality improvement projects identified by key stakeholders across the Health and Social Care Partnerships (North, East and South Ayrshire), helping to deliver improvement plans and organisational priorities.
• Work collaboratively with clinicians and other frontline staff to initiate and develop plans for identified improvement initiatives that encourage reflective practice to promote a learning culture that continually seeks to improve care outcomes and services for patients.
• Provide expert guidance on quality improvement methodologies, measurement for improvement and the effective use of data to support service redesign and performance improvement.
• Facilitate and support staff to identify opportunities for improvement, implement change and evaluate impact.
• Contribute to the development and delivery of training and educational resources on quality improvement and service redesign for both clinical and non‑clinical staff across NHS Ayrshire & Arran.
• Support data collection, analysis and reporting, including the development and use of tools to measure and demonstrate improvement outcomes.

Job description

NHS Scotland NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who We Are NHS Ayrshire and Arran are one of 14 territorial NHS Boards within NHS Scotland. In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you not an AI tool.

Position

An exciting opportunity has arisen for a Quality Improvement Facilitator based at University Hospital Crosshouse. This post is offered on a permanent basis.

Hours

18 hours per week. Working pattern to be agreed with the successful candidate and service needs. Flexibility is required to support the delivery of the service and may include working across several days of the week.

UK Driving Licence

A UK driving licence is essential for this role.

What You Will Do

• Support and contribute to quality improvement projects identified by key stakeholders across the Health and Social Care Partnerships (North, East and South Ayrshire), helping to deliver improvement plans and organisational priorities.
• Work collaboratively with clinicians and other frontline staff to initiate and develop plans for identified improvement initiatives that encourage reflective practice to promote a learning culture that continually seeks to improve care outcomes and services for patients.
• Provide expert guidance on quality improvement methodologies, measurement for improvement and the effective use of data to support service redesign and performance improvement.
• Facilitate and support staff to identify opportunities for improvement, implement change and evaluate impact.
• Contribute to the development and delivery of training and educational resources on quality improvement and service redesign for both clinical and non‑clinical staff across NHS Ayrshire & Arran.
• Support data collection, analysis and reporting, including the development and use of tools to measure and demonstrate improvement outcomes.

Right to Work / Certificates of Sponsorship

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack. It is essential that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored before submitting your application form. NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full‑time contract and must be pro‑rated for part‑time positions. Sponsorship is not guaranteed and is assessed on a case‑by‑case basis following interview and at the commencement of pre‑employment checks. We are unable to provide sponsorship for bank contracts.

If you would like to find out more about the role, please contact:

Lorna Copeland, QI Lead HSCPs and Governance -

Additional Information For Candidates

Additional information for candidates:

• Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
• Please check your email regularly (including junk folders) and your NHS Jobs Scotland account for updates.
• Please contact JobTrain Candidate Support Hub: - for advice and support with any system issues.
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• Once you have submitted your application form you will be unable to make any amendments.
• Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your NHS Jobs Scotland account profile to reflect that you are employed by NHS Ayrshire and Arran.
• Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.