Quality Improvement and Regulation Manager in Peterlee

Energy Jobline ZR; Peterlee; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK care provider is seeking a Quality Improvement and Regulation Manager to enhance care quality and ensure compliance. The role involves auditing care homes, collaborating with management, and driving service improvements across the North East region. Ideal candidates will have internal audit experience in health care, strong communication skills, and a commitment to quality service delivery. This position offers a competitive salary, bonuses, and opportunities for career growth.

Benefits

Competitive salary

Bonus

Car

Laptop

Mobile phone

Contribution pension scheme

Free training and development

Qualifications

• Internal audit experience within the health and social care sector.
• Experience or awareness of regulation and inspection frameworks.
• Keen interest in driving quality.

Responsibilities

• Auditing care homes regularly to drive quality improvements.
• Reviewing care plans and checking on kitchens.
• Building relationships with General Managers and Directors.

Skills

Internal audit experience

Strong coaching abilities

Excellent communication skills

Detail-oriented

Resilience

Initiative

Ability to thrive under pressure

Comfort with change

Job description

Job Description

This position will cover the North East region.

ABOUT BARCHESTER

With over 25 years' experience and more than 200 care homes and six independent hospitals, Barchester is one of the UK's foremost care providers. But we're not stopping there: our mission is to provide the best possible person‑centred care to elderly and vulnerable people, so we're growing and improving our services.

ABOUT THE ROLE

As a Quality Improvement and Regulation Manager at Barchester, you'll help to continuously enhance the quality, person‑centred care and support we're known for. This is an exciting time to be joining us as we look to closer align the audits with the regulatory standards.

Your role will involve auditing care homes on a regular schedule to identify and help drive sustainable quality and service improvements. Day‑to‑day, this role is extremely varied: you could be reviewing care plans, checking on kitchens, or supporting staff. You can also expect to spend time with staff and their relatives. Your work will provide a key part of our corporate assurance, which is relied upon by the Executive Team and colleagues in Operations. We'll depend on you to build constructive relationships with General Managers as well as Regional Directors and Divisional Directors, with the aim of helping them to achieve Good or Outstanding regulatory ratings.

For the demanding but rewarding role, you must be prepared to travel throughout the Region. With excellent support from our business functions and other Quality Improvement Managers, you will truly make your mark on our services.

ABOUT YOU

You should have internal audit experience within the health and social care sector, experience or awareness of regulation and inspection frameworks, and a keen interest in driving quality. We also look for strong coaching abilities and excellent communication skills to collaborate with people at all levels, from Operational Managers to support functions. You are detail‑oriented, resilient, with plenty of initiative, thriving under pressure and comfortable with change, and above all focused on delivering a quality service to our patients.

REWARDS PACKAGE

In addition to a competitive salary, we offer a bonus, car, laptop, mobile phone, contribution pension scheme, and free training and development. You'll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment.