Quality Engineering AI Lead

Aviva plc; Leatherhead, Norwich; Remote; GBP 90,000 - 110,000; Full time

Benefits offered by this job

Bonus 12%

Pension

Private medical

Share plan

Volunteer days

Job summary

Aviva plc is seeking a Quality Engineering AI Lead in Leatherhead or Norwich. You will drive AI adoption within the QE delivery lifecycle, modernising testing and enabling automation while upholding quality and governance.

You’ll own validation of AI business solutions, establishing frameworks for testing, observability, and risk controls, and coach QE engineers to build capability and communities of practice across the function.

Qualifications

• Hands-on applied AI experience within large-scale software engineering organisations.
• Quality Engineering background with testing, evaluating and validating AI-powered solutions (LLMs, RAG).
• Ability to define strategy, influence stakeholders and lead large-scale tech transformation.
• Strong software engineering skills, preferably Python, with experience building scalable platforms.

Responsibilities

• Adoption of AI within QE delivery lifecycle to modernise testing practices and unlock productivity gains.
• Validation of AI business solutions with frameworks, standards and controls for assurance.
• Coaching QE engineers and leaders, establishing best practices and communities of practice.

Education

Bachelor's degree in Computer Science, Engineering, Data Science or related field

Tools

Arize

DeepEval

Job description

Quality Engineering AI Lead

Location:Leatherhead or Norwich

Salary: Circa 100k

This is a great job for someone who has hands-on applied AI experience, and deep understanding of Quality Engineering space, and wants to shape how AI is adopted across a large organisation to deliver real business value. This role offers the chance to make a lasting impact across Aviva.

A bit about the job:

AI is transforming how we build, deliver and assure technology, and this role will help shape that future at Aviva. You'll be accountable for:

• Adaption of AI within QE delivery lifecycle, helping modernise testing practices and unlock the benefits of AI across the organisation. Working closely with Engineering, Architecture, Product and Risk teams, you'll identify and unlock opportunities to improve productivity, increase automation and accelerate delivery while maintaining high standards of quality and governance. You'll lead innovation across the Quality Engineering function, creating reusable tools, frameworks and accelerators that help teams adopt AI effectively.
• Validation of AI business solutions - You will own the delivery for all validation activities of our AI business solutions. You'll establish the frameworks, standards and controls needed to assure AI-powered solutions. This includes developing approaches for testing AI business applications by implementing evaluation, observability, reliability and latency monitoring capabilities, and ensuring AI solutions meet responsible AI, security and governance requirements before they reach customers.
• Building organisational capability by coaching our QE engineers and leaders while establishing best practices and communities of practice. As Aviva's technical authority for AI within Quality Engineering, you'll provide strategic leadership on emerging technologies, industry trends and regulatory developments. You'll balance innovation with risk management, enabling teams to experiment confidently while maintaining customer trust and operational resilience.

Skills and experience we're looking for:

• Extensive hands-on Applied AI experience implementing AI capabilities within large-scale software engineering organisations, with a track record of delivering measurable business outcomes and productivity improvements.
• Strong Quality Engineering background, with hands-on experience in testing, evaluating and validating AI-powered solutions including Large Language Models (LLMs), Retrieval Augmented Generation (RAG) and agentic AI systems.
• Proven ability to define strategy, influence senior and executive stakeholders, and lead large-scale technology transformation initiatives across multiple teams and business areas. Experience developing business cases and delivering measurable financial benefits.
• Deep software engineering expertise, ideally including Python, with experience building scalable, secure and resilient platforms, frameworks and engineering standards. Hands-on experience on either Arize or DeepEval or similar market leading tools
• Knowledge of responsible AI principles, AI assurance frameworks and modern AI evaluation tooling, with experience working in regulated environments being highly desirable. A degree in Computer Science, Engineering, Data Science, Artificial Intelligence or a related discipline, or equivalent practical experience.

Whatyou’llget for this role:

• Startingsalary circa £100k (depending on location, skills, experience, and qualifications)
• Bonus opportunity 12% – actual amount depends on your performance and Aviva’s
• Generous pensionscheme e.g. if you put in 8%, Aviva adds 14% in.
• 29 daysholidayplus bank holidays,and you can choosetobuyorsell up to 5days
• Aviva-funded Private Medical Benefitto help you get expert support when you need it
• Make your money go further -Up to 40%discountonAviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through ourMatching Share Planand share in the success of Aviva with ourSave As You Earnscheme
• Brilliantlysupportive policiesincluding parentalandcarer’s leave
• Flexible benefitsto suit you, includingsustainability optionssuch as cycle to work
• Make a difference,be part of our Aviva Communitiesand useyour3paid volunteering daysto help others
• We take yourwellbeingseriously withlots of support and tools

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.And one of the ways we live up to that promiseisby investing in you.We have so much to offer when it comes to being an Aviva colleague.

Aviva is for everyone:

We’reinclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if youdon’t, we would still encourage you. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spendingat least50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

Take a look to learn more.Put a salary into this calculator to see what yourtotal Aviva Rewardcould be.