Quality Controller - FMCG

Pure Staff Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading staffing agency in the United Kingdom is seeking individuals with experience in the fresh produce industry. The role involves responding to customer queries, maintaining a safe working environment, and assessing incoming produce. Ideal candidates will have excellent communication and organisational skills, be IT literate, and be flexible in their approach to work. If you are customer-focused and can work effectively both individually and as part of a team, we want to hear from you.

Qualifications

• Must have experience in the fresh produce industry.
• Strong communication skills to build rapport with colleagues.
• Excellent organisational skills with the ability to multi-task.

Responsibilities

• Respond to both external and internal customer queries.
• Ensure a clean and safe working environment is maintained.
• Test and assess incoming fresh produce.

Skills

Experience in the fresh produce industry

Great communication skills

Excellent organisational skills

IT literate

Customer focused

Job description

Duties

• Will be required to respond to both external and internal customer queries.
• Maintain a clean and safe working environment.
• Be comfortable with computer systems.
• Take photographs of stock and generate and maintain appropriate quality documentation.
• Assess and test incoming fresh produce.
• Ensure that the procedures are followed by all personnel and visitors to the site.
• Ensure equipment is operational and relevant checks are made and maintained; when problems arise, contact the relevant contractors to resolve the issue.
• Respond to both external and internal customer queries.
• Ensure company policies are adhered to and administration functions completed within deadlines and maintain accurate records in line with customer/company requirements.
• Promote harmonious and effective working relationships both internally and externally, ensuring excellent customer service through a combination of communication and teamwork.

Skills

• Experience in the fresh produce industry (ESSENTIAL).
• Experience in a Quality Control position on in-loading will be beneficial.
• Technically capable, the chosen candidates will need to be IT literate and demonstrate competencies of operating/understanding spreadsheets.
• Great communication skills and be able to easily build rapport with other colleagues and liaise confidently at all levels.
• Excellent organisational skills and the ability to multi-task and prioritise.
• React positively and flexibly to the changing needs in the overall working environment and individual role.
• Flexible approach to duties and hours of work to meet the needs of the business on a day‑by‑day basis.
• Able to work solo and as part of a team.
• Customer focused.