Quality Control Assistant (12 Month Fixed Term Contract)

Oliver Bonas Limited; Ewell; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Employee discount 50%

Care First helpline

Profit related bonus

Pension plan

Onsite gym

Refer a Friend

Free lunch

EDI network

Mental Health support

360L eLearning

Job summary

Oliver Bonas Limited is seeking a Quality Control Assistant to join Team OB in our Tolworth Support Office. The 12-month full-time contract involves inspecting samples across product categories, in a largely warehouse-driven role with some weekend work during peak periods.

You will work independently and with the Quality Control team alongside Warehouse, Product Tech, Buying, Merchandising and Customer Services to ensure quality deliveries before acceptance into the warehouse.

Qualifications

• Knowledge of garment construction and technology.
• Understanding of AQL procedures preferred.
• Keen eye for detail and strong commercial awareness.

Responsibilities

• Check weekly intake schedules and prepare documents and product information for AQL inspection.
• Prepare product specs, product pictures and technical information for inspection.
• Communicate daily with the QC Manager and team about intake and issues.
• Liaise with merchandising and goods in to request priorities with intake when necessary.
• Organise remedial solutions with third party UK based processors on failed products.
• Investigate quality issues or queries raised by OB Stores and Customer Services.
• Work with QC to monitor lines with faults and determine action.
• Ensure correct protocol when failed/rejected stock is returned to Vendors and Suppliers.
• Communicate with QC, Warehouse, Buying & Merchandising on non-compliance or damaged items.
• Report issues and assist in corrective/preventative actions and update QC reports.

Skills

Garment knowledge

Attention to detail

Communication skills

Independent worker

Organizational skills

Education

Relevant qualification in quality or technical field

Tools

Excel

Word

Job description

We are looking for a Quality Control Assistant to join Team OB in our Support Office.

This role will be a 12 month fixed-term contract. It will be a full time contract working a 5 day week pattern which may require some weekend working during peak periods.

As a Quality Control Assistant at OB, you will inspect samples of every OB product category prior to accepting deliveries into the warehouse.

You will be working independently as well as with the wider Quality Control team, and alongside various other departments including Warehouse, Product Tech, Buying, Merchandising and Customer Services. This is physical role requiring a large amount of time spent in the warehouse checking deliveries and potentially lifting and moving boxes from various locations.

You will ideally have experience within a quality or technical department and or studied a relevant qualification.

Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo.

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role …

An OB Quality Control Assistant will:

• Check the weekly intake schedules and prepare all documents and product information for AQL inspection.


• Prepare product specs, product pictures and any technical information required for inspection.


• Communicate with the Quality Control Manager and Quality Control team daily to discuss the intake and any issues found with products.


• Liaise with the merchandising and goods in teams to request priorities with the intake when necessary.


• Organise remedial solutions with third party UK based processors on failed products.


• Investigate any quality issues or queries raised by OB Stores and Customer Services.


• Work alongside QC team to monitor lines with faulty issues and discuss what action to take.


• Ensure correct protocol is followed when failed/ rejected stock is returned to the Vendors and Suppliers.


• Communicate effectively with QC team, Warehouse and Buying & Merchandising Teams where non-compliance, faulty, incorrect or damaged items occur.


• Report issues suggesting solutions and assist in the application of corrective/preventative action.


• Update QC reports and schedules.

Bonas Benefits:

• Generous employee discount up to 50% off all OB products


• Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support


• Annual discretionary profit related bonus scheme


• Auto-enrolment into our pension plan


• Free access to our onsite gym


• Refer a Friend incentive


• Quarterly free lunch


• Equity, Diversity and Inclusivity Voice network and EDI team


• Mental Health First Aider support


• Education and support through 360L eLearning platform

What we look for:

• Knowledge of garment and accessory construction and technology


• Understanding of AQL procedures is preferred


• A keen eye for detail and a high level of commercial awareness


• Intermediate to Advanced level in Word and Excel


• Excellent communication and interpersonal skills


• Methodical approach


• Ability to organise, prioritise and discern is esssential.


• Ability to work remotely and independently.


• Confident to make commercial decisions based on product knowledge.

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity