Quality & Compliance Manager – Higher Education

The Minster Centre; City of Westminster; On-site; GBP 29,000 - 34,000; Part time

Job summary

The Minster Centre in London is seeking a Quality Manager to oversee academic quality, regulatory compliance, governance across all training programmes, and complaints handling. You will report to the Management Committee Lead and ensure standards, validation processes, and administrative operations meet OfS, UKCP/BACP, and Middlesex University requirements.

The successful candidate will lead audits, annual monitoring, external reviews, and policy library reviews with HR.

Qualifications

• Experience in Higher Education quality assurance and governance.
• Experience with validation, accreditation, and external reviews.
• Ability to coordinate with multiple stakeholders and committees.

Responsibilities

• Oversight of quality assurance and regulatory compliance across training programmes.
• Lead audits, external reviews, and annual monitoring reporting.
• Coordinate governance structures and student/Staff feedback mechanisms.
• Collaborate on policy library reviews with HR and senior leadership.
• Engage with OfS, PSRBs, and partner institutions to maintain accreditation.

Skills

Academic governance

Regulatory compliance

Quality assurance

Stakeholder management

Policy development

Education

Degree level or equivalent

Job description

The Minster Centre in London is seeking a Quality Manager to oversee academic quality, regulatory compliance, governance across all training programmes, and complaints handling. You will report to the Management Committee Lead and ensure standards, validation processes, and administrative operations meet OfS, UKCP/BACP, and Middlesex University requirements.

The successful candidate will lead audits, annual monitoring, external reviews, and policy library reviews with HR.