Quality & Compliance Manager

NHS; Slough; On-site; GBP 40,000 - 50,000; Full time

Job summary

A healthcare organization in Slough is seeking an experienced Quality & Compliance Manager. The candidate will oversee compliance with CQC standards and manage operations within the practice. Key responsibilities include financial reconciliation, IT systems management, and process improvement. Strong leadership and organizational skills are essential for success in this role.

Qualifications

• Previous experience in an operations, practice or business management role within a healthcare setting.
• Strong leadership and people management skills.
• Knowledge of NHS regulations, CQC requirements and data protection policies.
• Ability to work under pressure, manage multiple priorities, and adapt to a fast-paced environment.

Responsibilities

• Ensure the practice meets all regulatory requirements including CQC standards.
• Report to wider management team with real-time figures and action plans.
• Work with the practice finance administrator to ensure financial efficiency.
• Oversee the use of all clinical systems and troubleshoot technical issues.
• Identify opportunities to enhance efficiency and implement best practices.

Skills

Leadership

Organisational skills

Problem-solving

Communication

IT proficiency

Tools

EMIS

Microsoft Office

Job description

Weare looking for an experienced and highly organised Quality & Compliance Manager to joinour dynamic team at Herschel Medical Centre.

Main duties of the job

• CQC Compliance
• Governance
• QOF/LCS/Enhanced Services Reporting
• IT & Systems Management
• Process Improvement
• Liaison and Communication
• Deputise for Practice Manager

About us

Herschel Medical Centre is large, progressive practice situated in central Slough.

Our diverse multidisciplinary team is committed to providing high quality patient care.

Job responsibilities

Compliance and Governance:Ensure the practice meets all regulatory requirements including CQC standards,health and safety regulations and GDPR compliance.

QOF/LCS/Enhanced Services:Ensure the practice is meeting targets and report to wider management team with real time figures and action plans for fiscal year.

Financial Reconciliation: Work with the practice finance administrator to ensure the practice is financially efficient and the practice is achieving all available payment for contractual matters.

IT & Systems Management:Oversee the use of all clinical systems , ensuring smooth operations andtroubleshooting technical issues.

Process Improvement:Identify opportunities to enhance efficiency and implement best practices to improveservice delivery.

Liaison and Communication:Act as a key point of contact between the practice and external stakeholders.

Provide assistance to and deputise for thePractice Manager.

Person Specification

Experience

• Previous experience in an operations, practice or business management role within a healthcare setting (ideally a GP Practice).
• Strong leadership and people management skills with the ability to motivate and develop a team.
• Excellent organisation and problem-solving abilities.
• Knowledge of NHS regulations, CQC requirements and data protection policies.
• IT proficiency, including experience with GP clinical systems (ideally EMIS) and Microsoft Office.
• Ability to work under pressure, manage multiple priorities, and adapt to a fast paced environment.