Quality Assurance Technician

Greggs; Penrith; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading bakery chain in Penrith is hiring a Quality Assurance Technician to ensure food safety and quality standards. This full-time role offers flexible hours and various employee benefits. The ideal candidate should possess strong communication skills and an ability to work independently within a team. Enjoy a supportive culture that values diversity and personal growth at work.

Benefits

21 days annual leave plus bank holidays

Colleague discount up to 50%

Paid breaks

Free hot drinks on shift

Profit sharing

Career progression and development

Employee Assistance Programme

Digital gift card discounts and cashback offers

Qualifications

• Drive and ability to communicate and influence at all levels.
• Experience in conducting inspections and GMP audits is desirable.
• Willingness to learn and develop alongside a team.

Responsibilities

• Ensure food safety and quality standards are maintained.
• Support managers with food safety responsibilities.
• Conduct quality checks in compliance with specifications.

Skills

Excellent written and verbal communication skills

Strong skills in planning, prioritising, and organising

Multi-tasking and working with multiple priorities

Attention to detail

Ability to work independently and in a team

Supportive of an inclusive culture

Education

Level 3 Food Hygiene qualification (desirable)

Internal Audit qualification (desirable)

Job description

Vacancy Information

We have a fantastic opportunity to join the Technicalteam at Greggs as a Quality Assurance Technician.

We can offer you:

• 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
• Colleague discount, up to 50% off our own-produced products
• Paid breaks
• Free hot drinks while on a shift break
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

• This is a full-time role, working Monday to Friday 2pm to 10pm, however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is North Lakes Bakery, Penrith

What you'll do

As a Quality Assurance Technician, you’ll:

• Ensure food safety and quality standards are maintained across the site
• Support managers and operators in their responsibility to Food Safety and Quality
• Evaluate process controls during production to ensure they comply with agreed specifications and procedures
• Complete quality checks in line with product specifications, QAS and organoleptic requirements
• Complete and update the site microbiological, chemical and allergen sampling schedules to ensure safety of products
• Own the management of non-conforming products, QA Holds and product releases
• Organise and completion of raw material intake checks against group specifications
• Complete annual CCP validation checks of all Critical Control Points on site
• Carry out and update audits e.g., BRC Internal audits, Glass & Plastic, CCP, GMP inspections and product & process
• Monitor equipment performance and control through internal calibration of scales and thermometers to ensure compliance
• Assist with customer complaint investigations
• Amend factory process control documentation

About you

We are looking for individuals who have drive, and can demonstrate:

• Excellent written and verbal communication skills
• Strong skills in planning, prioritising, and organising
• Multi-tasking and working with multiple priorities at pace, delivering results within tight timescales
• Level 3 Food Hygiene qualification is desirable, however training will be provided
• Internal Audit qualification is desirable, however training will be provided
• A good understanding of BRC global standard requirements is desirable
• Experience of carry out inspections and GMP audits with strong attention to detail is desirable, however training will be providedThe ability to communicate and influence at all levels
• The ability to build strong cross functional relationships
• The ability to work independently and as part of a small team
• Initiative and the ability to see tasks through to completion
• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
• Are supportive of an inclusive culture – recognising and valuing that difference is good
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.