Quality Assurance Team Lead

ReeVR Talent; Dunstable; On-site; GBP 65,000 - 90,000; Full time

Job summary

ReeVR Talent seeks an experienced Quality Assurance Team Lead to join our client’s team in Dunstable, UK. You will manage a multi-site quality team across NPI, supplier, production and customer quality, providing technical and operational leadership.

You will work closely with Engineering, Production, Sales, Purchasing and Supply Chain to drive quality strategy and improvements, while coaching engineers and delivering KPIs.

Qualifications

• Bachelor’s degree in Engineering or equivalent qualification/experience.
• Quality Management or Team Lead experience in industrial manufacturing.
• Strong knowledge of ISO 9001 and related quality standards.
• Experience across NPI, supplier, production and/or customer quality.
• Proven experience leading and developing a team of Quality Engineers.
• Strong knowledge of quality planning, risk management and root-cause analysis.
• Excellent interpersonal and communication skills with customers, suppliers and internal stakeholders.

Responsibilities

• Lead, manage and develop a team of Quality Engineers across NPI, Supplier, Production and Customer Quality.
• Set objectives, priorities and performance expectations aligned with business goals.
• Conduct regular one-to-one meetings, appraisals and development reviews.
• Coach and mentor team members to support their technical and leadership development.
• Manage department workload and resource allocation to meet requirements.
• Act as Deputy to the Quality Manager when required.
• Ensure deployment of APQP, PPAP and risk management methodologies.
• Lead supplier approval, qualification and performance management, including audits.
• Monitor supplier performance against quality KPIs.
• Identify and manage quality risks with Purchasing and Supply Chain.
• Support production teams in achieving quality objectives.
• Act as primary quality interface for customer issues and escalations.
• Lead investigations and responses to customer complaints and quality escapes.
• Support customer audits, assessments and surveillance.

Skills

Leadership

Quality management

Analytical thinking

Problem solving

Communication

NPI knowledge

Risk management

Education

Bachelor’s degree in Engineering

Tools

APQP

PPAP

Job description

We are looking for an experienced Quality Assurance Team Lead to join our client’s team in Dunstable.

This is a key leadership position responsible for managing and developing a team of Quality Engineers across NPI, Supplier, Production and Customer Quality. You will provide technical and operational leadership while working closely with Engineering, Production, Sales, Purchasing and Supply Chain.

Key Responsibilities

• Lead, manage and develop a team of Quality Engineers across NPI, Supplier, Production and Customer Quality.
• Set clear objectives, priorities and performance expectations aligned with wider business goals.
• Conduct regular one-to-one meetings, appraisals and development reviews.
• Coach and mentor team members, supporting their technical and leadership development.
• Manage departmental workload and resource allocation to meet operational and programme requirements.
• Act as Deputy to the Quality Manager when required.
• Ensure the effective deployment of APQP, PPAP and risk management methodologies.
• Lead supplier approval, qualification and performance management activities, including supplier audits and capability assessments.
• Monitor supplier performance against agreed quality metrics and KPIs.
• Work closely with Purchasing and Supply Chain to identify and manage quality risks across the supply base.
• Support production teams in achieving operational and quality objectives.
• Act as the primary quality interface for customer issues, concerns and escalations.
• Lead investigations and responses to customer complaints and quality escapes.
• Support customer audits, assessments and surveillance activities.

About You

We are looking for an experienced quality professional with strong leadership, analytical and problem-solving skills.

Ideally, you will have:

• A Bachelor’s degree, preferably in Engineering, or an equivalent relevant qualification or experience.
• Experience in a Quality Management or Team Lead role within an industrial manufacturing and product development environment.
• Strong knowledge of ISO 9001 and other relevant regulated quality standards.
• Experience across areas such as NPI, supplier, production and/or customer quality.
• Proven experience leading and developing a team of Quality Engineers.
• Strong knowledge of quality planning, risk management and structured root cause analysis.
• Excellent interpersonal and communication skills, with the ability to work effectively with customers, suppliers and internal stakeholders.

Why Apply?

This is an excellent opportunity for an experienced Quality professional to take ownership of a broad Quality Assurance function, lead a multi-disciplinary team and make a tangible impact on quality performance, operational efficiency and customer satisfaction.