Quality Assurance Policy And Procedures Officer

i-Jobs; Stoke-on-Trent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A staffing agency is looking for a Quality Assurance Policy And Procedures Officer in Stoke-on-Trent. The role involves auditing children’s services, reviewing policies, and ensuring compliance with health and safety standards. Candidates should have a social work qualification and experience in the Local Authority. This is a full-time position with a pay rate of £26.21 per hour.

Qualifications

• Substantial knowledge of children's social work laws and standards.
• Experience in Local Authority or Children's Services.
• Commitment to Health & Safety and Equality & Diversity.

Responsibilities

• Conduct case file audits in Children's Services to assess social work quality.
• Support the strategic manager in implementing the audit framework.
• Review and update policies and procedures as needed.
• Audit litigation cases to understand liabilities.

Skills

Social Work qualification or equivalent

Strong communication and negotiation skills

Ability to work independently

Understanding of audit methodologies

Education

Registered with a professional body like Social Work England

Job description

Quality Assurance Policy And Procedures Officer

Location: Stoke on Trent, ST4 1RN

Start Date: ASAP

Contract Duration: 2+ Month

Working Hours: Mon - Fri, 09:00 - 17:00, 37 Hours per week

Pay Rate: £ 26.21 per hour

Job Ref: (phone number removed)

Job Responsibilities

• Conduct case file audits in Children's Services to assess social work quality.
• Support the strategic manager in implementing the audit framework.
• Review and update policies and procedures as needed.
• Audit litigation cases to understand liabilities.
• Contribute to team policy development, including the Case File Audit Framework.
• Develop auditing tools and questionnaires for specific services.
• Analyze audit findings and report strengths and weaknesses.
• Collaborate with partners for audit preparations.
• Provide training on audit processes to managers.
• Review audit action plans for service improvement.
• Ensure compliance with health and safety standards.
• Monitor manager performance in completing audits.
• Challenge delays in improving children's outcomes.
• Manage financial reviews for high-cost placements.
• Promote a customer service culture and foster team innovation.

Person Specifications

Must Have

• Social Work qualification or equivalent.
• Registered with a professional body like Social Work England.
• Substantial knowledge of children's social work laws and standards.
• Experience in Local Authority or Children's Services.
• Understanding of audit methodologies.
• Strong communication and negotiation skills.
• Ability to work independently and take initiative.
• Commitment to Health & Safety and Equality & Diversity.

Nice to Have

• Management or relevant professional qualification.
• Experience in multi-agency partnerships.
• Experience in supervisory roles.
• Evidence of updating policies and procedures.
• Experience in fostering teamwork and resolving issues.

DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed