Quality Assurance & Optimization Advisor (Hybrid)

StepStone Group; Manchester; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading job listing platform in Manchester is looking for a Customer Service Advisor to provide tailored advice and technical solutions for optimizing job listings. You'll manage postings, provide analytics, and ensure stakeholders achieve the best response rates. Ideal candidates will possess strong analytical skills and a consultative approach. Offering 29 days holiday, private healthcare, and a hybrid working model, this is a fantastic opportunity for growth in a diverse work environment.

Benefits

29 days holiday allowance

Private medical and dental healthcare

Matching pension contribution

24/7 Employee Assistance Programme

Life Assurance Cover

Cycle to work scheme

Volunteering days

Dog-friendly office on Mondays

Qualifications

• Ability to read data sets effectively.
• Experience in providing tailored optimization advice.

Responsibilities

• Post listings to the site following best practice.
• Provide stakeholders with optimization guidance.
• Deliver statistical performance analysis of listings.
• Create personalized optimization advice using internal systems.

Skills

Consultative approach

Analytical skills

Attention to detail

Solution-focused mindset

Job description

A leading job listing platform in Manchester is looking for a Customer Service Advisor to provide tailored advice and technical solutions for optimizing job listings. You'll manage postings, provide analytics, and ensure stakeholders achieve the best response rates. Ideal candidates will possess strong analytical skills and a consultative approach. Offering 29 days holiday, private healthcare, and a hybrid working model, this is a fantastic opportunity for growth in a diverse work environment.