Quality Assurance Officer - Night

DO & CO group; Hounslow; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Nightshift

On-Site role

Refer a Friend Scheme

Free meals on site

In-house training

Career development opportunities

Global exposure

Job summary

DO & CO is seeking a QA Supervisor at our luxury production unit in the United Kingdom. You will conduct daily QA tasks, review supplier deliveries, manage chillers and stores, and ensure compliance with temperature controls, hygiene, and paperwork.

The role demands leadership, strong English communication, and a hands-on approach to improve DO & CO standards. You’ll mentor team members, coordinate audits across kitchen areas, and support international QA events.

Qualifications

• Role model ability, leading a team, ready to roll up your sleeves and do what is needed to provide the best service with a problem-solving mentality
• Passion for high-end cuisine, love for food and motivation to deliver exceptional service
• Well presented, professional individual with a can-do, positive attitude that indulges in team success
• The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategies
• Meticulous attention to detail and data driven with the ability to influence different departments to suggest, implement and track DO & CO standards
• Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best
• You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed
• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
• Have a great understanding and working knowledge of your department and be the expert in delivering practical actions for its improvement by taking a hands-on approach
• Highly proficient in Microsoft Office package with excellent working knowledge of reporting and managing data

Responsibilities

• Conduct daily task as outlined by the QA Supervisor and Manager
• Review and verify daily quality checks of goods delivered by our suppliers
• In charge of checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation
• Perform a number of audits across the different areas of the kitchen/operation, making sure that all paperwork is kept up to date, temperature controls have been performed regularly and recorded, verify that all areas comply with cleanliness levels, double check personal hygiene of the members of this areas – Veg preparation, butchers, pot wash
• Support the wider QA events international team in diverse locations across the world when is necessary
• Supervise that all members of the production follow internal safety rules with the aim of avoid future incidents
• Submitted daily reports to the Quality Assurance Supervisor about any incidents, issues and solutions plus general information about the daily production development

Skills

Team leadership

Problem solving

Attention to detail

Data-driven

Communication skills

English proficiency

Education

BSc Food Science or equivalent

Tools

Microsoft Office

Job description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

• Conduct daily task as outlined by the QA Supervisor and Manager
• Review and verify daily quality checks of goods delivered by our suppliers.
• In charge of checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation.
• Perform a number of audits across the different areas of the kitchen/operation, making sure that all paperwork is kept up to date, temperature controls have been performed regularly and recorded, verify that all areas comply with cleanliness levels, double check personal hygiene of the members of this areas – Veg preparation, butchers, pot wash.
• Support the wider QA events international team in diverse locations across the world when is necessary.
• Supervise that all members of the production follow internal safety rules with the aim of avoid future incidents
• Submitted daily reports to the Quality Assurance Supervisor about any incidents, issues and solutions plus general information about the daily production development.

Qualifications

• Role model ability, leading a team, ready to roll up your sleeves and do what is needed to provide the best service with a problem-solving mentality
• Passion for high-end cuisine, love for food and motivation to deliver exceptional service
• Well presented, professional individual with a can-do, positive attitude that indulges in team success
• The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategies
• Meticulous attention to detail and data driven with the ability to influence different departments to suggest, implement and track DO & CO standards
• Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best
• You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed
• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
• Have a great understanding and working knowledge of your department and be the expert in delivering practical actions for its improvement by taking a hands-on approach
• BSc Food Science or experience in a similar role
• Highly proficient in Microsoft Office package with excellent working knowledge of reporting and managing data

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• Nightshift
• On-Site role
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On-Site Free Meals
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status