Quality Assurance Officer

NHS; City Of London; On-site; GBP 37,000 - 46,000; Full time

Job summary

A leading healthcare organization in London is seeking a Quality Assurance Officer to support and maintain a quality management system for clinical research. The role involves ensuring compliance with regulatory frameworks and maintaining quality records for inspections. Essential qualifications include a relevant degree and strong communication skills. Join a dedicated team making a significant impact in patient care.

Qualifications

• Excellent communication with researchers and staff required.
• Experience in risk and incident management in a healthcare setting.
• Advanced IT skills necessary for data management.

Responsibilities

• Support quality management and assurance of clinical research.
• Ensure compliance with regulatory frameworks and policies.
• Maintain quality records for inspections by authorities.

Skills

Excellent oral and written communication skills

Strong planning and organizational skills

Ability to problem solve

Resilience and flexibility

Education

Relevant degree or professional qualification

Tools

Microsoft Office

InPhase

CRF Manager

Job description

Quality Assurance Officer - Band 5

£37,259 - £45,356 Inclusive of HCAS Per annum Pro rata

Fixed term: 12 months - Full time 37.5 hours per week

Job Summary

The post holder will support and maintain a quality management system to assure the quality of clinical research undertaken within the Research and Development Department in accordance with prevailing legislative and best practice requirements, including Good Manufacturing Practice, Good Laboratory Practice principles, the Research Governance Framework for Health and Social Care 2005, Good Clinical Practice as defined in the Medicines for Human Use (Clinical Trials) Regulations (as amended from time to time), the Human Tissue Act, the Data Protection Act and the Mental Capacity Act.

Main Duties of the Job

The post holder will play a role in the co-ordination of working practices and policy implementation to ensure that the Trust is at all times compliant with both internal policies and external regulatory frameworks.

The post holder will drive a quality approach to the conduct of commercial and non-commercial clinical research to ensure that clinical trial quality is assured throughout all areas within the Trust where clinical research is undertaken.

The post holder will be based in the Trust R&D department and will work across the Denmark Hill and PRUH sites.

About Us

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15 000 staff based across South East London.

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally‑enabled and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Details

Date posted: 17 November 2025

Pay scheme: Agenda for change

Band: 5

Salary: £37,259 to £45,356 a year per annum, including high cost allowance

Contract: Fixed term

Duration: 12 months

Working pattern: Full-time

Reference number: 213-CORP-7502787‑A

Job locations: King's College Hospital NHS Foundation Trust, Denmark Hill, London, SE5 9RS

Job Description – Responsibilities

Supporting Quality Assurance and Audit Programme

• In conjunction with the R&D Operational Manager, set up and manage the quality control of clinical research activity undertaken within the R&D Office.
• Develop, implement, review and verify R&D working practices and standard operating procedures, ensuring that all Regulatory, College and Trust requirements are encapsulated.
• Implement and maintain office systems to manage working practices and policies within the Trust.
• Maintain precise and accurate quality management records that are ready for inspection by regulatory authorities and Sponsors on demand.

R&D Governance and Risk

• Preparing reports of InPhase incidents across the Trust for the Research Governance and Risk committee on a quarterly basis.

R&D Audit Programme

• Assist in the hosting of regulatory inspections and audits as required.
• Participate in Good Clinical Practice audits of research studies running in the CRF and on occasion within the wider Trust as part of the audit programme implemented by the R&D Operational Manager.

Information and Data Management

• The post holder will use standard information technology – Word, Excel, PowerPoint, Access, Internet Explorer and the CRF specific software in order to undertake their duties.
• They will use the Trust systems InPhase, CRF Manager, Q-Pulse, Edge and other relevant reporting systems.

Person Specification

Education & Qualifications

Essential:

• Relevant degree or professional qualification or equivalent experience.
• Advanced IT skills, ECDL or proven equivalent experience in MS Office, email and Internet browsers.

Desirable:

• Good Clinical Practice training.

Knowledge and Experience

Essential:

• Excellent oral and written communication skills to communicate effectively with researchers, consultants and staff from different disciplines and administrators at all levels.
• Ability to communicate healthcare research information in an easily understood manner.
• Risk and incident management experience in the NHS or pharmaceutical industry environment.

Desirable:

• Basic understanding of medical terminology.

Skills and Competencies

Essential:

• Strong planning and organizational skills including the ability to prioritize, manage multiple tasks and projects, with proven ability to deliver to stringent performance criteria within agreed deadlines.
• Strong ability to problem solve.
• Strong ability to build successful relationships and collaborate in a cross functional team and maintain a positive work environment.
• Resilience and flexibility, able to contribute innovatively to solving process development problems.
• Well motivated with evidence of an ability to work without direct supervision and to use own initiative.
• Ability to develop and maintain good working relationships with all levels of staff.
• Highly professional approach to work, in particular in dealing with confidential information.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Employer Details

King's College Hospital NHS Foundation Trust

Denmark Hill, London, SE5 9RS

Website: https://www.kch.nhs.uk/