Quality Assurance Executive

ICS-digital; Leeds; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A leading translation agency in Leeds is seeking a Quality Assurance Executive to ensure high-quality translations across diverse projects. This full-time position offers a salary between £24,000 and £27,500 and includes responsibilities such as performing QA checks, providing feedback to translators, and proposing solutions to quality issues. A degree of flexibility in working hours is supported, along with a hybrid work model, annual leave, and various professional development opportunities. Passion for language is essential.

Benefits

33 days annual leave

Company training and events budget

Work abroad policy

Industry-leading pension scheme

Value-led recognition prizes

Flexible working

Cycle to work scheme

Life assurance and private healthcare

Regular team socials

Employee discounts through Perkbox

Free weekly breakfasts

Friday drinks

Qualifications

• Excellent attention to detail is a must.
• Strong proofreading and editing skills are essential.
• Demonstrable organisational skills will be needed.
• Good communication skills are required.
• Proficiency with IT and QA software is advantageous.

Responsibilities

• Perform quality assurance checks of language content.
• Provide feedback to translators to maintain standards.
• Record results of quality assurance checks.
• Report key issues arising during QA processes.
• Propose solutions to enhance content quality.

Skills

Attention to detail

Proofreading/editing skills

Organisational skills

Communication skills

Time management

IT literacy

Ability to give feedback

Familiarity with QA software

Proactive mindset

Flexibility

Passion for language

Tools

CAT tools

Job description

We have an exciting opportunity to join the Linguistics sub‑department of our Translation team as a Quality Assurance Executive.

As an ISO 17100 certified translation agency, we pride ourselves on delivering high quality for clients across multiple industries, with exceptionally quick turnarounds in 100+ languages.

That's where you come in!

You will play a key role in driving our quest for high‑quality content, working on a number of creative and diverse translation projects across multiple languages – completing final checks.

The office is a multicultural and diverse environment, with a supportive culture where success is celebrated. If you have a passion for languages and translation, this is the perfect opportunity for you!

The role:

• Fixed term (10 months), full-time (Mon‑Fri) – 37.5 hours per week with a hybrid‑working policy
• Salary: £24,000 – £27,500 (FTE)
• Completing quality assurance checks of language content in a CAT tool or other platform (e.g. omissions, punctuation, numerical values etc.)
• Contributing to the creation, development, and usage of assets such as style guides, term bases/glossaries, and non‑translatable lists
• Providing constructive feedback to translators from quality assurance checks in order to uphold standards and facilitate continual improvement
• Recording results of quality assurance checks in a variety of tools/software
• Reporting on key issues arising at the quality assurance stage and identifying root problems
• Actively proposing solutions to drive improvement of content quality standards
• Supporting Global Resourcing with the evaluation of freelance translation/quality assurance tests, through the content management system

About you:

• Excellent attention to detail
• Strong proofreading/editing skills
• Demonstrable organisational skills
• Good communication skillsTime management skills with the ability to work to deadlines
• IT literacy
• Ability to effectively deliver constructive feedback
• Familiar with QA software/LQA models
• A driven, proactive mindset
• Flexible in approach to work
• Passion for language

What we offer:

• 33 days annual leave (pro‑rated based on contract length), plus birthday off
• Company training and events budget
• Work abroad policy (up to 30 days per year)
• Industry‑leading pension scheme (matched up to 7%)
• Value‑led recognition prizes
• Industry‑leading family policies
• Hybrid, flexible working
• Cycle to work scheme
• Life assurance and private Bupa healthcare
• Regular team socials
• Employee discounts through Perkbox
• Vibrant office environment with free weekly breakfasts and Friday drinks