Quality Assurance & Customer Documentation Specialist

Stirling Warrington; United Kingdom; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading quality assurance firm in the United Kingdom is seeking a Quality Assurance Customer Advisor. In this role, you will manage customer documentation, maintain specifications, and ensure accurate delivery of information. Candidates should have strong problem-solving abilities, excellent communication skills, and experience with Microsoft Office and SAP. This position offers competitive compensation and opportunities for advancement within a secure company environment.

Benefits

Progression paths within the business

Job Security

Company Pension

Qualifications

• Experience in Quality Assurance, Customer Documentation, or Specification Management is preferred.
• Knowledge of food manufacturing is beneficial.

Responsibilities

• Complete and manage customer documentation requests.
• Review, update, and maintain customer specifications.
• Manage and organise internal Quality Assurance documentation.
• Maintain accurate customer information and communicate directly with customers.
• Collaborate across functions for accurate information delivery.
• Support compliance activities and internal audits.

Skills

Strong problem-solving skills

Organisational skills

Excellent written communication

Excellent verbal communication

Attention to detail

Tools

Microsoft Office

SAP

CRM software

Job description

A leading quality assurance firm in the United Kingdom is seeking a Quality Assurance Customer Advisor. In this role, you will manage customer documentation, maintain specifications, and ensure accurate delivery of information. Candidates should have strong problem-solving abilities, excellent communication skills, and experience with Microsoft Office and SAP. This position offers competitive compensation and opportunities for advancement within a secure company environment.