Quality Assurance Coordinator

Auriga Services Ltd; Highgate; On-site; GBP 32,000 - 42,000; Full time

Job summary

Auriga Services Ltd invites applications for a Quality Assurance Coordinator to support the leadership team in aligning objectives with our Quality Management System. The role focuses on maintaining QMS documentation, change control, and driving continuous improvements across departments.

You will schedule internal audits, log corrective actions, and coordinate document control while collaborating with the Quality Manager and cross-functional teams to ensure adherence to ISO 9001 standards and

Qualifications

• Experience of ISO 9001 and Quality Management Systems
• Internal audit experience
• Ability to think creatively to solve problems and implement continuous improvement
• Ability to work independently and collaboratively
• Effectively manages workload by prioritising tasks and making efficient use of available tools and systems
• Strong attention to detail and ability to analyse data to identify trends, issues, and opportunities for improvement
• Able to communicate effectively with a range of colleagues and stakeholders
• Have excellent oral and written communication skills

Responsibilities

• Support the Quality Manager in maintaining and administering the Quality Management System (QMS)
• Change management and control
• Assist with scheduling, organising, and tracking internal audits, and help ensure corrective actions are logged and followed up
• Coordinate the control, review, and version management of quality documents
• Support the Performance, Compliance, and Quality coordinator in the quality assurance of team members
• Assist with the monitoring and documenting of corrective action reports and customer complaints, tracking actions to closure
• Support Service Delivery with reporting and process improvement as required
• Take minutes and track actions for Quality Review meetings
• Provide general administrative support to the Quality Manager on QMS-related projects and initiatives
• Liaise with departments across the business to promote adherence to quality procedures and standards
• Perform other duties commensurate with the post as required
• Experience of ISO 9001 Internal Auditor certification
• Previous project management administration experience

Skills

Quality Management

QMS Administration

ISO 9001

Internal Audit

Data Analysis

Communication

MS Office

Process Improvement

Organisational Skills

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

The Quality Assurance Coordinator will work with the leadership team to support project objectives, processes, policies and procedures.,

• Support the Quality Manager in maintaining and administering the Quality Management System (QMS), ensuring it remains current and accurately documented
• Change management and control
• Assist with scheduling, organising, and tracking internal audits, and help ensure corrective actions are logged and followed up.
• Coordinate the control, review, and version management of quality documents.
• Support the Performance, Compliance, and Quality coordinator in the quality assurance of team members.
• Assist with the monitoring and documenting of corrective action reports and customer complaints,tracking actions to closure
• Support Service Delivery with reporting and process improvement as required.
• Take minutes and track actions for Quality Review meetings
• Provide general administrative support to the Quality Manager on QMS-related projects and initiatives
• Liaise with departments across the business to promote adherence to quality procedures and standards
• Perform other duties commensurate with the post as required.
• Experience of ISO 9001 and Quality Management Systems
• Internal audit experience
• Ability to think creatively to solve problems and implement continuous improvement
• Ability to work independently and collaboratively
• Effectively manages workload by prioritising tasks and making efficient use of available tools and systems.
• Strong attention to detail and ability to analyse data to identify trends, issues, and opportunities for improvement.
• Able to communicate effectively with a range of colleagues and stakeholders.
• Have excellent oral and written communication skills;
• Proficient in Microsoft Word, Excel, Outlook, and Teams;
• Have previous experience of process improvement and ownership;

Key Skills and Attributes (Desirable):

• ISO 9001 Internal Auditor certification
• Previous project management administration experience