Quality Assurance, Audit, Policy and Procedures Officer - Children's

We Manage Jobs(WMJobs); Hempstalls; On-site; GBP 30,000 - 45,000; Full time

Job summary

A public sector organization in Stoke-on-Trent seeks a Multi-Agency Quality Assurance and Audit professional to enhance safeguarding standards. The successful candidate will coordinate audits, lead quality assurance frameworks, and work collaboratively to ensure compliance with statutory guidance. Offering a comprehensive benefits package, including up to 41 days of annual leave and flexible working hours, this role is vital for driving improvements across agencies.

Benefits

Up to 41 days annual leave

Option to buy extra annual leave

Flexible and hybrid working

High-quality reflective supervision

Health and wellbeing support

Access to staff equality and diversity networks

Qualifications

• Proven experience in safeguarding children within a multi-agency context.
• Experience in quality assurance, performance monitoring, or audit.
• Experience in preparing for inspections such as Ofsted or JTAI.

Responsibilities

• Coordinate multi-agency audits and evaluations to assess safeguarding effectiveness.
• Lead on the development and implementation of quality assurance frameworks.
• Monitor safeguarding performance data and produce analytical reports.
• Engage with frontline staff to identify training needs and support continuous improvement.

Skills

Experience in safeguarding children

Understanding of statutory guidance

Communication skills

Analytical skills

Stakeholder engagement

Education

Relevant qualification in social work, education, health, or related field

Job description

This advert is open toboth internal and external applicants

In today’s safeguarding landscape, collaboration is not optional, it is essential.

The Multi-Agency Quality Assurance and Audit role is pivotal in ensuring that children and families receive the highest standard of protection and support. By working together across agencies, we strengthen accountability, share expertise, and drive continuous improvement in practice.

This role offers the opportunity to influence outcomes through rigorous audit, constructive challenge, and partnership working, because safeguarding is most effective when we act together.

The candidate will work within a small team to ensure that the Multi-Agency Partnership are delivering children’s safeguarding within Stoke-on-Trent in-line with the Working Together 2023 statutory guidance.

Key Responsibilities:

• Coordinate multi-agency audits and evaluations to assess safeguarding effectiveness.
• Lead on the development and implementation of quality assurance frameworks.
• Support inspection readiness, including evidence collation and briefing documentation.
• Monitor safeguarding performance data and produce analytical reports.
• Facilitate learning from case reviews and inspections.
• Promote trauma-informed and child-centred practice across the partnership.
• Engage with frontline staff to identify training needs and support continuous improvement.
• Ensure compliance with statutory guidance and local safeguarding protocols.

Essential Criteria

• Proven experience in safeguarding children within a multi-agency context.
• Strong understanding of statutory guidance including Working Together 2023.
• Experience in quality assurance, performance monitoring, or audit.
• Excellent communication and stakeholder engagement skills.
• Ability to analyse data and produce clear, actionable reports.
• Experience in preparing for inspections such as Ofsted or JTAI.
• Relevant qualification in social work, education, health, or related field.

What We Offer:

We recognise and reward the dedication of our social work professionals with a comprehensive benefits package, including:

• Up to 41 days annual leave (including 8 bank holidays)
• Option to buy extra annual leave
• Flexible and hybrid working for a healthy work-life balance
• High-quality reflective supervision for continued professional development
• Health and wellbeing support for you and your family
• Access to staff equality and diversity networks, creating a supportive and inclusive work environment

For more information or an informal conversation, please contact:

Rob Taylor, Business Manager for Stoke-on-Trent Safeguarding Children’s Partnership on [e-mail]

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment. This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).

Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.

Equality, Diversity and Inclusion

At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalized backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.