Quality Assurance Assistant
Oldham
Mon-Fri 7:45 am to 5:00pm (flexi start time)
The Role
This position works for a leading manufacturer in the aerospace sector. You will be dealing with customer complaints as well as assisting with the following: NCRs, CAPAs, KPIs, calibrations.
Main Responsibilities
- Maintain and update quality documentation, including logging and updating the status of complaints.
- Enter and manage data in quality databases and spreadsheets.
- Prepare and issue KPI summaries for management review.
- Assist in the control of non-conformance reports (NCRs), corrective actions (CAPAs), and improvement logs.
- Support internal and external audits by organising online files and ensuring record completeness.
- Track and schedule equipment calibrations, ensuring all tools remain within calibration.
- Coordinate and maintain document control system (i.e., training records, document reviews, and revision control for procedures and work instructions).
- Communicate with production, engineering and suppliers to resolve documentation or quality data queries.
- Provide general administrative support to the QHSE Manager and Quality Inspectors as required.
The Candidate
- Experience of working in a manufacturing environment is preferred so there is a solid understanding and awareness of the process flow from raw materials to finished products (including procurement, planning and production, quality testing through to packaging and distribution).
- Strong administrative and organisational skills.
- Excellent attention to detail and accuracy.
- Confident user of Microsoft Excel, Word, and Outlook; experience with databases or QMS software essential.
- Ability to manipulate and analyse data is essential.
- Clear written and verbal communication.
- Able to prioritise and handle multiple tasks in a busy manufacturing environment.
- Essential understanding of AS / EN 9100 and / or AS / EN 9120 principles or similar quality systems.
- Previous experience in an administrative or quality support role within a manufacturing or engineering company.
- Knowledge of quality documentation, auditing, or compliance desirable.
INDAB