Quality Assurance Analyst - Regulatory Compliance

KPMG International Cooperative; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading consultancy firm in the UK is seeking a Quality Assurance Analyst to ensure the quality of risk assessments. The role requires expertise in AML/KYC policies, a strong attention to detail, and excellent communication skills. The successful candidate will complete quality checks, provide feedback, and support the team in identifying risks. This is a key position that emphasizes maintaining high standards of quality and promotes a culture of excellence.

Qualifications

• Experience of working within quality control and assurance.
• Strong track record of identifying issues/errors and recommending improvements.
• Ability to manage deadlines effectively.

Responsibilities

• Complete quality checks on critical processes and provide feedback.
• Liaise with management to identify potential risks or trends.
• Provide team support and act as an escalation point for complex queries.

Skills

Quality control and assurance

AML/KYC policies

Strong attention to detail

Communication skills

Microsoft Office Suite proficiency

Education

AML qualification (ICA advanced certificate or diploma)

Job description

We are seeking a highly motivated and agile Quality Assurance Analyst to be responsible primarily for ensuring the quality of Client or Third-Party Risk Assessments prepared by analysts working in the Client Assessment Team in Risk Operations. This role will be instrumental in identifying opportunities for improvement, maintaining the highest standards of quality and promoting excellence by driving a Right First-Time culture. If you are passionate about quality and have a keen eye for detail, coupled with a strong understanding of business processes, this role is for you.

Responsibilities

• Complete quality checks on critical processes, providing constructive feedback on findings and recommending any corrective action.
• Remain independent and fair whilst applying pragmatism and judgement when carrying out quality checks.
• Liaise with management to provide positive feedback and help identify through quality checking activity any potential larger risks or trends.
• Provide team support including holiday cover and act as an escalation point for any complex queries.
• Develop awareness/familiarity of the relevant firm's compliance policies, independence rules and systems that support the procedures.

Qualifications

• Experience of working within quality control and assurance.
• Subject matter experience working with and applying AML/KYC policies and procedures including production of Client or Third‑Party Risk Assessments.
• AML knowledge, application of Customer Due Diligence as well as application and interpretation of AML SOPs and policy is essential.
• Have a strong track record of identifying issues/errors and recommending improvements where appropriate.
• A pragmatic and logical approach to analysis and problem solving, ability to take decisions based on facts and circumstances applying principles learned.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and commitment to quality.
• Ability to manage deadlines effectively.
• Confident and articulate communicator, both written and verbal.
• Strong proficiency in Microsoft Office Suite (CoPilot, Excel, PowerPoint and Word).

Additional Skills

• Subject matter expertise having worked in other regulatory compliance fields would be desirable.
• Holding an AML qualification would be highly preferable, such as an ICA advanced certificate or diploma in AML.

The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK. From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise. KPMG is one of the world’s largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.