Quality Assurance Analyst

Clue Software; West of England; On-site; GBP 45,000 - 55,000; Full time

Job summary

Clue Software is seeking a QA Analyst to join an agile team focused on automation-first quality. You will advocate test automation, support the rollout of automated strategies, and contribute to improving software quality across sprints.

You will perform manual, exploratory, and non-functional testing where needed, while pushing for automation and reliable test processes within a cloud SaaS context.

Qualifications

• Strong knowledge of automation testing and frameworks.
• Experience with non-functional automation testing.
• Experience testing a cloud SaaS platform and web apps.
• Familiarity with test plan management and fault diagnosis.

Responsibilities

• Deliver and maintain automated test coverage with scalable suites.
• Integrate tests into CI/CD pipelines and ensure stability.
• Perform exploratory testing and identify edge cases early.

Skills

Automation testing

Playwright

Cucumber

Azure DevOps

Octopus Deploy

CI/CD pipelines

Non-functional testing

Web app testing

Scrum/QA methodologies

Analytical skills

Education

Tools

Playwright

Cucumber

Azure DevOps

Octopus Deploy

Job description

Please note this role will require the ability to achieve security clearance, which usually requires a minimum of 5 years' residency within the UK

Role specifics

• Salary range: up to £50k depending on skills and experience
• Reporting to: Test Lead
• Key stakeholders: Test Engineers, Director of Development, Platform and DX team
• Organisational Framework Level: 2 – Technical Contributor
• This is a remote-first opportunity

About you/ Job Summary

As a QA Analyst at Clue, you will be a critical member of an agile development team made up of developers, product owners and a release manager, all working together to ensure delivery of a quality product. You will use an automation-first approach during each sprint and work closely with other members of the team to create feedback loops, while helping to identify and implement areas of improvement in the software quality process. You’ll be a test automation advocate and technically support and advance test automation within Clue, integrating this into our agile development workflow.

There will be a need to perform manual, exploratory and non-functional testing, but the drive is to automate where possible. Your focus will include not just functional correctness, but also trust, safety, performance, and the overall quality of the application.

Key Accountabilities

• Automation Coverage & Test Strategy Execution - Delivering and maintaining high levels of automated test coverage, with a focus on scalable and maintainable test suites using Playwright and Cucumber.
• CI/CD Integration & Test Reliability - Contributing to fast, stable releases by integrating tests into CI/CD pipelines and maintaining a low rate of flaky or failing tests.
• Exploratory Testing & Edge Case Discovery - Uncovering subtle bugs and edge cases through thoughtful exploratory testing, making a meaningful impact from early in the role

Key role measures

• Rapid increase in automation test coverage
• Ensure automation test cases are created and followed according to the acceptance criteria on a story.
• Work in an open, collaborative way with all other team members, report automation metrics and champion quality in the software development lifecycle.
• Bring new ideas and improvements to the existing test process and share these with the team.
• Evaluate and improve the efficiency and stability of automated test processes.

Experience and skills

Our ideal candidate would have experience in the following areas:

• Strong knowledge of Automation testing and frameworks
• Demonstrable skills in non-functional automation testing
• Experience of rapidly increasing test coverage for a cloud SaaS platform
• Proven experience with test plan management, fault diagnosis, and automated testing against a web-based application
• A proven track record of functional testing at various levels such as:

• Smoke Testing
• User Acceptance Testing
• Interface Testing/Usability Testing

• An understanding and proficiency in working as an active member of an agile development team, and the ability to demonstrate a good knowledge of Scrum and QA methodologies
• Proactive attitude with excellent analytical and problem-solving skills. With the ability to work in a flexible and adaptable ongoing environment.
• Excellent communication and coordination skills, and cooperative outlook. Good written and oral communication skills
• Knowledge of using Azure DevOps to manage your work, as well as maintenance of build and deployment pipelines, alongside Octopus Deploy would be beneficial
• Strong test planning, time management, and change management skills, involving prioritising and reprioritising testing task across multiple functional groups and departments
• Experience in Continuous integration and Continuous development systems in Azure.

Diversity, Equity and Inclusion

If you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway and tell us more about yourself. You may be just the right candidate for this or other roles.

We believe that seeing the world from all sorts of angles makes life better for all. We want you to know that the things that make you an individual, like your identity, age, ethnicity, religion, ability and background, are things that we choose to celebrate and support.

We are a scale-up company, and as we continue to grow, we are passionate that having a diverse, inclusive and authentic workplace will remain at our core. We are creating an inclusive environment where our people can thrive.

Our values are aligned and at the heart of everything we do. We are respectful, united, rigorous, relentless and ethical.