Quality and Warranty Engineer

Arriva Group; Crewe; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading train maintenance provider based in Crewe is seeking a Warranty Quality Engineer for a fixed-term role. Responsibilities include managing warranty processes, performing maintenance, and coordinating with customers. Required qualifications include an HNC in Engineering and experience in rail maintenance and warranty management. Benefits include generous annual leave, pension, and various discounts.

Benefits

26 days annual leave

Pension plan

Healthcare cover

Arriva Travel Pass

Cycle to Work scheme

Qualifications

• Able to interpret engineering drawings.
• Understanding of ROSCO/TOC/FOC relationships.
• Good knowledge of ISO 9001, ISO 14001, OHSAS 18001.

Responsibilities

• Perform maintenance in a timely manner.
• Revise the company warranty process.
• Manage warranty material returns.
• Co-ordinate warranty call outs.
• Attend warranty meetings with customers.
• Carry out quality checks.

Skills

People management

Rolling stock

Rail maintenance

Warranty management

Interpret engineering drawings

Education

HNC in Engineering

Tools

Microsoft Office

SAP

Job description

Join the Arriva TrainCare Team as a Warranty Quality Engineer

Organisation

Arriva TrainCare (ATC)

Location

Crewe with some UK travel expected.

Contract

Fixed Term for 4 months

Working Hours

37.5 hours per week, Monday to Friday 8am-4pm

About Us

At Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations – Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough.

Arriva TrainCare is part of Arriva, you’ll be part of a professional team with these core behaviours at heart;

• We care passionately
• We do the right thing
• We make the difference

Benefits include 26 days annual leave plus standard UK bank holidays, pension, life and healthcare cover, Arriva UK Trains Travel Pass, Cycle to Work scheme and Arriva Village retailer discount scheme.

The Role

This is a safety-critical role and you will be responsible for warranty management of specific heavy and light maintenance contracts. You will be required to attend out of hours, and sometimes overnights at relevant depots and customer sites. You will be on call as part of the manager’s rota.

What You’ll Do

• Perform maintenance in a timely manner
• Revise the company warranty process
• Manage the warranty material returns from customers
• Co‑ordinate warranty call outs where attendance at customer depots is required.
• Attend joint investigations
• Attend warranty meetings with the customer
• Use Microsoft Office and SAP software
• Carry out quality checks
• Support the Engineering Manager in the delivery of technical reports and the presentation of KPIs.
• Liaise closely with the commercial department
• Participate in project mobilisation meetings
• Drive company road vehicles to support activities.
• Provide market information for the Commercial team.

What You Bring

Full job description available on request

• Qualifications – HNC in Engineering, People management
• Experience – rolling stock, rail maintenance, warranty management, able to interpret engineering drawings, previous experience of production efficiency tools, understanding ROSCO/TOC/FOC relationships, Good working knowledge of all company management accreditations ISO 9001, ISO 14001 and OHSAS 18001
• Knowledge – Fire safety, COSHH awareness, PTS, depot safety, accident/incident reporting, electricity awareness, working at heights.

Ready to start your next journey?

If you’re passionate about making a difference and supporting Arriva TrainCare, we want to hear from you!

Let’s build the future together!

Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. Shortlisting and interviewing will take place whilst the advert is open and will close once a successful candidate has been identified.

At Arriva we acknowledge the importance of our people’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success...