Quality and Improvement Director

The Methodist Church in Britain; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

NHS East and South East London Pathology Partnership is seeking a board-level leader to direct clinical governance, quality management and service improvement across seven laboratories. You will oversee training, compliance, risk and health and safety, while ensuring regulatory accreditation with UKAS and MHRA remains robust.

You will manage the PSIRF and complaints processes, maintain the risk register, and drive improvements from changes and Cost Improvement Programmes.

Qualifications

• Significant senior-level quality management experience in pathology services.
• Experience with regulatory inspections and accreditation bodies such as UKAS and HTA.
• Experience in continuous quality improvement and clinical safety.

Responsibilities

• Lead clinical governance, quality management, service improvement, training, compliance, risk and health and safety across seven laboratories.
• Hold accountability for UKAS, MHRA and other regulatory accreditation.
• Manage the Patient Safety Incident Response Framework (PSIRF) and complaints processes.
• Maintain the Partnership's risk register.
• Deliver service improvements arising from service changes and Cost Improvement Programmes.
• Take part in strategic and day-to-day decisions as a board member.
• Provide quality and improvement leadership for expansion to new member organisations.
• Work with the director team and wider senior leadership team to direct the Partnership.

Skills

Senior quality management

Pathology expertise

Regulatory familiarity

Leadership

UKAS/MHRA knowledge

Job description

A board-level post on the Strategic Management Board of the NHS East and South East London Pathology Partnership, which is hosted by Barts Health and covers seven laboratories. The director leads clinical governance, quality management, service improvement, training, compliance, risk and health and safety across the network. The role also carries accountability for UKAS, MHRA and other regulatory accreditation, and for quality leadership as the network takes in new member organisations. Senior quality management experience in pathology and experience of regulatory inspections are essential.

What the job involves

• Lead clinical governance, quality management, service improvement, training, compliance, risk and health and safety across all seven laboratories
• Hold accountability for UKAS, MHRA and other regulatory accreditation
• Manage the Patient Safety Incident Response Framework (PSIRF) and complaints processes
• Maintain the Partnership's risk register
• Deliver service improvements arising from service changes and Cost Improvement Programmes
• Take part in strategic and day-to-day decisions as a board member
• Provide quality and improvement leadership for expansion to new member organisations
• Work with the director team and wider senior leadership team to direct the Partnership

What’s required

Experience

• Significant senior-level quality management experience in pathology services
• Significant experience of continuous quality improvement, clinical safety and working with regulators or accreditation bodies such as UKAS and HTA
• Experience of managing regulatory compliance inspections

Skills & knowledge

• Building and leading teams and working effectively as part of a team
• Detailed knowledge of UKAS, HTA, MHRA and other regulatory and accreditation requirements

Nice to have

• HCPC registration