Quality and Governance Lead - Urgent Treatment Centres

NHS; Leeds; On-site; GBP 125,000 - 150,000; Part time

Job summary

A reputable healthcare provider in Leeds is seeking a Quality and Governance Lead for Urgent Treatment Centres. The role combines leadership in clinical governance with quality improvement initiatives. Ideal candidates should have at least 2 years of clinical experience in minor injuries and X-ray interpretation. This position offers flexible working hours, a competitive salary, and an inclusive work environment focused on patient care and continuous improvement.

Benefits

Generous NHS pension scheme

Flexible working arrangements

25 days annual leave plus bank holidays

Access to exclusive NHS discounts

Free parking

Qualifications

• Minimum 2 years clinical experience in minor injuries practice.
• Minimum 2 years X-ray interpretation experience in minor injuries; supporting and supervising learners in practice.

Responsibilities

• Provide clinical leadership and supervision for our minor injuries clinicians.
• Champion quality improvement by spearheading clinical audits.
• Work closely with clinical services managers and external partners to develop and refine care pathways.
• Maintain clinical expertise by conducting assessments, making diagnoses, interpreting X-rays.
• Support recruitment and ensure staff qualifications and checks are completed.

Skills

Excellent communication skills

Clinical audit experience

Coaching and supporting clinical staff

Leadership

Prioritise and manage own workload effectively

Education

NMC Registered General Nurse/HCPC or IHCD Paramedic qualification/BSc in Paramedic studies

Minor injuries qualification minimum level 6

X-ray interpretation qualification

Job description

Job Summary

Join our team as a Quality and Governance Lead – Urgent Treatment Centres! Are you an enthusiastic, forward‑thinking clinician with a passion for quality improvement? Do you excel at practice improvement & ensuring exceptional patient care? If so, Local Care Direct wants you to join our clinical governance & quality team! We are looking for a dedicated, experienced clinician with at least 2 years practice in minor injuries care & x‑ray interpretation. They will need excellent communication & leadership skills, and be ready to make a tangible difference by shaping the future of clinical governance & quality. If you’re committed to continuous improvement & eager to work in a role that blends clinical expertise with quality improvement, we would love to hear from you!

Hours of Work

16 hours per week flexible to meet service needs. Core hours to be worked Monday to Friday 09:00 to 17:00.

Salary

£26.01 per hour

Location

Local Care Direct, Lexicon House, Wilmington Grove, Barrack Street, Leeds, LS7 2BQ

Main duties of the job

• Provide clinical leadership and supervision for our minor injuries clinicians, ensuring robust induction processes, continuous professional development, and expert mentoring.
• Champion quality improvement by spearheading clinical audits, monitoring performance, and implementing strategies to exceed CQC standards.
• Work closely with clinical services managers and external partners to develop and refine care pathways, ensuring every patient receives safe, efficient, and compassionate care.
• Maintain clinical expertise by conducting assessments, making diagnoses, interpreting x‑rays, and managing treatment plans in line with best practice.
• Promote a Just Culture that values learning from feedback, ensuring concerns, complaints, and incidents are addressed proactively.

About Us

• A competitive salary paired with a generous NHS pension scheme.
• Flexible working arrangements (16 hours per week with opportunities for additional clinical shifts) to support your work‑life balance.
• 25 days (pro‑rata) annual leave plus bank holidays, plus access to exclusive NHS discounts.
• A supportive, forward‑thinking environment where your ideas matter, along with leadership training and development programmes to help you grow.
• Free parking and a commitment to creating a workplace where kindness, respect, and integrity drive every decision.

Job Description

Job Title: Quality and Governance Lead – Urgent Treatment Centres.

Team: Clinical Governance Team

Base Location: Lexicon House, Leeds

Line Manager: Director of Clinical Governance & Quality

Hours of Work: 16 hours per week (flexible) plus possible additional contracted clinical shift.

Staff Group: All Clinical & Dental Triage Nurses

DBS Check Level Required: Enhanced with Child/Adult Barring due to providing care.

Vaccination Requirement:

• Covid‑19 double vaccination not required but recommended.
• Medium risk for requiring Hepatitis B immunisation; vaccination will be offered.
• Flu jab recommended and will be offered.

Key Responsibilities

Clinical Supervision

• Postholder will supervise practitioners in Wharfedale and St Geor­gs UTC, including induction and probationary reviews.
• Support PDR process, ensuring revalidation and learning from audit/incident.
• Oversee staff CPD and support the wider education agenda.
• Undertake clinical audit and participate in audit meetings.
• Support the organisation to achieve CQC standards.
• Collate responses to learning identified through quality monitoring processes.
• Support clinical services manager in team meetings and suggest improvements.

Clinical Practice

• Practice independently as an independent healthcare practitioner within a UTC.
• Assess, diagnose, treat/referr­ your patients with undifferentiated minor injuries and minor ailments.
• Interpret adult and paediatric limb x‑rays to aid diagnosis of musculoskeletal injuries.
• Act within current independent prescribing legislation or approved Patient Group Directives.

Clinical Governance & Quality

• Ensure clinical governance standards in accordance with policy and protocols.
• Liaise with the Clinical Governance and Quality team regarding quality issues.
• Work with system partners and local health providers to implement new care pathways.
• Maintain a programme of clinical audit and attend meetings.
• Apply Just Culture in reviewing complaints/incidents and develop action plans.
• Escalate concerns where clinicians do not meet probation, quality or performance standards.
• Support recruitment and ensure staff qualifications and checks are completed.

Communications & Relationships

• Ensure agreed lines of communication and reporting within the team.
• Promote effective cross‑functional working and operational support for objectives, standards and protocols.
• Attend internal and external meetings representing LCD and engage accordingly.

Patient Care

• Place patient care quality at the centre of organisational objectives.
• Monitor safety and quality standards; manage risk within LCD.

Financial Resources

• Ensure financial policies and procedures are maintained and adheres to the budget, achieving best value for money.

Confidentiality

• Operate within information governance protocols and maintain business confidentiality.

Training

• Complete defined company induction programme and core training, followed by mandatory refresher training; maintain accurate records.

Infection Prevention and Control

• Comply fully with the company's IP & C policies and attend training for safety and infection prevention.

Safeguarding

• Maintain duty of care to children and vulnerable adults, refer and record potential neglect or abuse following policies.

Managing Self

• Ensure evidence‑based professional practice.
• Maintain continuous professional development and effective time management.
• Identify professional development needs through the Personal Development Review process.

The main duties and responsibilities shown here are not exhaustive and postholder will be expected to carry out any reasonable activities as directed by the line manager.

Person Specification

Skills

• Excellent communication skills.
• Clinical audit experience.
• Coaching and supporting clinical staff.
• Leadership.
• Prioritise and manage own workload effectively.

Experience

• Minimum 2 years clinical experience in minor injuries practice.
• Minimum 2 years X‑ray interpretation experience in minor injuries; supporting and supervising learners in practice.

Knowledge

• Same day urgent and emergency care services.

Qualifications

• NMC Registered General Nurse/HCPC or IHCD Paramedic qualification/BSc in Paramedic studies.
• Minor injuries qualification minimum level 6.
• X‑ray interpretation qualification.
• Valid current driving licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require submission for disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.