Quality and Compliance Officer

(SLS) Scientific Laboratory Supplies Ltd.; Nottingham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

Enhanced maternity/paternity leave

Profit bonus schemes

Free parking at UK sites

Career development opportunities

Job summary

Scientific Laboratory Supplies Ltd. is recruiting a Quality and Compliance Officer in the UK to support the Integrated Management System for quality and environmental management and to drive continual improvement.

You will coordinate audits, maintain documentation and monitor compliance across the business. Reporting to the Operations Director, you will work with process owners to embed quality, environmental performance and continuous improvement into day-to-day operations, while leading audits

Qualifications

• Experience with Quality Management System and Environmental Management System.
• Knowledge or practical experience of ISO 9001 and ISO 14001.
• Experience with internal audits and compliance activities.
• Understanding of continuous improvement and structured problem solving.
• Strong organisation and record-keeping abilities.
• Good analytical skills and data interpretation.
• Strong communication skills at all levels.
• Willingness to learn and keep up-to-date with ISO requirements.
• Full UK driving licence and willingness to travel for audits.
• Experience in ISO-certified organisations.

Responsibilities

• Maintain and improve the Integrated Management System for quality and environmental management.
• Coordinate external surveillance and recertification audits with documentation.
• Deliver internal audit programme including scheduling and closing actions.
• Support management reviews by gathering performance information and tracking actions.
• Monitor KPIs and improvement plans for quality and environmental performance.
• Identify regulatory and ISO requirements and respond to changes.
• Maintain environmental aspects/impacts data and support waste, energy and pollution prevention efforts.
• Investigate nonconformities and implement corrective actions.
• Collaborate to improve customer service, operations and product conformity.
• Map processes and promote appropriate controls across teams.
• Promote awareness and accountability for quality and environmental performance.
• Maintain documentation including procedures, registers and training records.
• Deliver training on management systems, ISO requirements and continuous improvement.
• Collaborate with stakeholders while maintaining confidentiality.

Skills

Quality Management System

Environmental Management System

ISO 9001

ISO 14001

Internal audits

Root cause analysis

Documentation control

Microsoft Office

UK driving licence

Willingness to travel

Tools

Microsoft Office

Job description

Are you passionate about quality, environmental responsibility and continuous improvement, and keen to make a practical difference across a growing business?

Scientific Laboratory Supplies (SLS) is the UK's largest independent supplier of laboratory equipment, chemicals and consumables. We are looking for a proactive Quality and Compliance Officer to support the effective operation of our Quality and Environmental Management Systems and help ensure we continue to meet the requirements of ISO 9001 and ISO 14001.

This is a varied role where you will work with colleagues across the business to support audit activity, maintain management-system documentation, monitor compliance requirements and identify opportunities to improve processes, reduce risk and strengthen performance.

About the Role:

Reporting to the Operations Director, you will support the maintenance and continual improvement of SLS's Integrated Management System for quality and environmental management.

You will work closely with process owners and colleagues across the organisation to support ISO certification requirements, coordinate internal and external audit activity, maintain accurate compliance records and help embed quality, environmental performance and continual improvement into day-to-day ways of working.

Key Responsibilities:

• Support the maintenance and continual improvement of the Integrated Management System in line with ISO 9001 and ISO 14001 requirements.
• Coordinate preparations for external surveillance and recertification audits, ensuring relevant documentation, evidence and actions are available and up to date.
• Support the delivery of the internal audit programme, including scheduling audits, completing audit activity, recording findings and following actions through to completion.
• Assist with management reviews by gathering performance information, preparing reports and tracking agreed actions.
• Monitor and report against quality and environmental objectives, KPIs and improvement plans.
• Help identify applicable quality and environmental compliance requirements and support the business in responding to changes.
• Maintain environmental aspects and impacts information and support improvement activity relating to areas such as waste, energy, water, packaging, transport and pollution prevention.
• Support investigations into nonconformities, complaints, audit findings and process failures, helping teams identify root causes and implement effective corrective actions.
• Work with colleagues to identify opportunities to improve customer service, operational efficiency, product conformity, compliance and environmental performance.
• Support process-mapping and improvement activity, helping teams simplify processes and maintain appropriate controls.
• Work collaboratively with process owners to promote awareness and accountability for quality, environmental performance and continual improvement.
• Maintain accurate and controlled management-system documentation, including procedures, registers, audit records, training records and performance information.
• Support the delivery of training and awareness sessions relating to management systems, ISO requirements, audit readiness and continuous improvement.
• Work professionally with colleagues, external auditors and other stakeholders, maintaining appropriate confidentiality and judgement.
• Support responses to customer requests, tenders and requests for quotation where quality, environmental or compliance information is required.
• Provide wider support to the Operations team, Facilities team and SLS Group where this aligns with the responsibilities of the role.

About You:

We are looking for someone who is organised, proactive and comfortable working with colleagues across different areas of the business.

• Experience of working with or supporting a Quality Management System, Environmental Management System or Integrated Management System.
• Knowledge or practical experience of ISO 9001 and/or ISO 14001.
• Experience of internal audits, compliance activity, quality assurance or a related area.
• An understanding of continuous improvement, root-cause analysis or structured problem solving.
• Strong organisational skills, with the ability to manage priorities, maintain accurate records and follow actions through to completion.
• Good analytical skills and confidence working with data, reports and performance information.
• Strong written and verbal communication skills, with the confidence to work with colleagues at different levels across the organisation.
• A practical and collaborative approach, with the confidence to raise concerns and suggest improvements where appropriate.
• Good IT skills, including confidence using Microsoft Office and business systems.
• A willingness to learn, develop your knowledge and keep up to date with relevant quality and environmental requirements.
• A full, valid UK driving licence and willingness to travel to other Group locations for meetings, audits and reviews when required.
• Internal Auditor training in ISO 9001 and/or ISO 14001.
• Previous experience working within an ISO-certified organisation.
• Experience of process mapping, corrective actions or continuous-improvement activity.
• Exposure to both Quality and Environmental Management Systems.
• 25 days annual leave plus Bank Holidays
• Company pension
• Enhanced Maternity and Paternity leave
• Small, friendly, and sociable teams with staff events
• Company profit bonus schemes
• Free parking at all our UK sites
• Career opportunities for development and progression

Why Join SLS?

Being the leading independent distributor of laboratory supplies in the UK does not come easy. Our people work very hard and demonstrate a commitment that is second to none in achieving our aims. In return, we provide an environment where high achievers can flourish, develop, make a real difference and be rewarded for their efforts. That is why most of our people stay with us for years and our people are the reason that we continue to be successful!

SLS is proud to be an equal opportunity workplace and is an affirmative action employer. In recruiting for our team, we welcome the unique contributions that people can bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, veteran's status, religion, disability, sexual orientation and beliefs.

We are passionate about our people & have developed a strong team dynamic who are welcoming & supportive of new individuals joining the company with a brilliant management team to support you as you find your feet in the role. We are also proud to be a Living Wage Employer.

This is an opportunity to build your experience within quality, compliance and environmental management while working across a broad and established organisation.

You will have the chance to develop your knowledge of ISO 9001 and ISO 14001, work closely with colleagues across the business and contribute to meaningful improvements in the way SLS operates.

If you are organised, improvement-focused and enjoy working with people to make processes more effective, we would be pleased to hear from you.