QA & Workflow Specialist – Reinsurance Operations

Marsh & McLennan Companies; Norwich; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading global insurance and risk management firm is seeking a Workflow and Quality Assurance Account Handler in Norwich. This hybrid role involves coordinating business flow, managing Market Reform Contracts, and ensuring compliance with quality assurance standards. Ideal candidates will have strong attention to detail, excellent communication skills, and the ability to manage pressure effectively. This position offers a fantastic opportunity for professional development and career growth.

Benefits

Professional development opportunities

Supportive leadership

Inclusive culture

Qualifications

• Strong attention to detail with a methodical and conscientious approach.
• Planning and organisational skills.
• Excellent written and verbal communication skills.
• Ability to work under pressure.
• Solid numeracy skills.

Responsibilities

• Coordinate and monitor the flow of business from CMF Zurich/Liechtenstein/Nordics into Operations.
• Prepare Market Reform Contracts and Endorsements using document templates.
• Calculate applicable taxes using the tax tool.
• Manage the Quality Assurance checking in relation to compliance standards.
• Monitor and track MRCE documents.

Skills

Attention to detail

Planning and organisational skills

Excellent communication skills

Ability to work under pressure

Ability to cope with cyclical nature of the business

Solid numeracy skills

Job description

A leading global insurance and risk management firm is seeking a Workflow and Quality Assurance Account Handler in Norwich. This hybrid role involves coordinating business flow, managing Market Reform Contracts, and ensuring compliance with quality assurance standards. Ideal candidates will have strong attention to detail, excellent communication skills, and the ability to manage pressure effectively. This position offers a fantastic opportunity for professional development and career growth.