QA Training Officer

ROYAL SOCIETY OF CHEMISTRY; Birmingham; On-site; GBP 32,000 - 42,000; Full time

Job summary

Talentmark are recruiting for a Training Officer to join a growing pharmaceutical manufacturer based in Birmingham on a permanent basis.

You will develop and manage the site training matrix, deliver GMP induction for new starters, contractors and visitors, and maintain audit-ready records.

Collaborating with department managers, you will coordinate technical, procedural and behavioural training, monitor compliance, support SOP changes, and report metrics for quality reviews.

Qualifications

• Previous experience in a Training, Quality Assurance or Quality Systems role within a GMP-regulated pharmaceutical, biotech or manufacturing environment.
• Good understanding of GMP, MHRA requirements and Quality Management Systems (QMS).
• Strong organisational skills with excellent attention to detail and record accuracy.
• Confident communication and presentation skills, with the ability to train employees at all levels.

Responsibilities

• Design, implement and maintain the site training matrix, ensuring role-specific training remains current.
• Deliver GMP induction training to new starters, contractors and visitors, alongside ongoing refresher training.
• Coordinate and deliver technical, procedural and behavioural training in collaboration with department managers and subject matter experts.
• Maintain accurate, audit-ready training records and competency assessments.
• Monitor training compliance, identifying and escalating overdue or incomplete training.
• Support the introduction of new and revised SOPs by coordinating associated training requirements.
• Prepare and present training metrics, KPIs and compliance reports for Quality Management Review meetings.
• Support investigations, CAPAs and deviations where training has been identified as a contributing factor.
• Assist with internal audits and regulatory inspections, providing training documentation and demonstrating compliance.
• Promote a positive quality and training culture across the site.

Skills

Strong organisational skills

Confident communication

Presentation skills

Train employees at all levels

Microsoft Office proficiency

Education

Degree in Life Sciences, Pharmacy, Quality, HR/Learning & Development or related

Tools

Microsoft Office

Job description

Talentmark are recruiting for a Training Officer to join a growing pharmaceutical manufacturer based in Birmingham, on a permanent basis.

The Company:

Our client is a GMP-regulated pharmaceutical manufacturer committed to producing high-quality medicines while maintaining the highest standards of quality, compliance and continuous improvement. They are looking for an experienced Training Officer to develop and manage their site-wide training programme, ensuring all employees remain competent and inspection-ready.

Your main duties will be:

• Design, implement and maintain the site training matrix, ensuring role-specific training remains current.
• Deliver GMP induction training to new starters, contractors and visitors, alongside ongoing refresher training.
• Coordinate and deliver technical, procedural and behavioural training in collaboration with department managers and subject matter experts.
• Maintain accurate, audit-ready training records and competency assessments.
• Monitor training compliance, identifying and escalating overdue or incomplete training.
• Support the introduction of new and revised SOPs by coordinating associated training requirements.
• Prepare and present training metrics, KPIs and compliance reports for Quality Management Review meetings.
• Support investigations, CAPAs and deviations where training has been identified as a contributing factor.
• Assist with internal audits and regulatory inspections, providing training documentation and demonstrating compliance.
• Promote a positive quality and training culture across the site.

Your Background:

• Previous experience in a Training, Quality Assurance or Quality Systems role within a GMP-regulated pharmaceutical, biotechnology or manufacturing environment.
• Good understanding of GMP, MHRA requirements and Quality Management Systems (QMS).
• Strong organisational skills with excellent attention to detail and record accuracy.
• Confident communication and presentation skills, with the ability to train employees at all levels.
• Experience maintaining training matrices, competency assessments and controlled training records.
• Proactive approach with the ability to prioritise a varied workload and work collaboratively across multiple departments.
• Proficiency in Microsoft Office applications.
• A degree in Life Sciences, Pharmacy, Quality, HR/Learning & Development or a related discipline would be advantageous.
• Experience supporting regulatory inspections or internal audits would be beneficial.

It is essential that applicants hold entitlement to work in the UK.