QA Team Leader, QA Team Leader

Pilgrim's Europe; Bodmin; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Free on-site parking

Weekly pay

Refer a Friend Scheme

Discount on retail, cinema, travel

Life assurance policy

Long service award

Job summary

Pilgrim's Europe in Bodmin is seeking a QA Team Leader to oversee daily QA operations, promote food safety and quality, and drive continuous improvement. You will develop the QA team, support audits, and work with site functions to ensure compliance and operational excellence.

Leading investigations, managing NCR/Concession processes, and communicating with stakeholders are key aspects of the role, with flexibility to support customer audits and site needs.

Qualifications

• Experience in a Technical and/or QA related function.
• Experience in internal audits.
• Organised and able to work to tight deadlines and under pressure.
• Excellent communication skills.
• Ability to talk to customers and external agencies.
• Able to influence internal and external stakeholders.
• Ability to collate and process information rapidly and make agile decisions relating to food safety, legality and quality within remit.
• Demonstrate exceptional GMP standards to achieve high quality products.
• RCA skills.
• Team player.
• Strong IT Skills.
• Eye for Detail.

Responsibilities

• Actively promote Food Safety and product quality.
• Through audits and other suitable means, support the production team in producing product that meets specification.
• Involvement (and where appropriate management) of any relevant factory issues.
• Clear communication with internal stakeholders with regards to issues within the factory.
• Responsible for creation and completion of NCR and Concession processes on site including supporting investigations and improvement actions.
• Responsible for leading investigations of customer complaints including supporting improvement actions.
• Utilising the site Technical & Quality KPI's to encourage appropriate improvement actions that may arise.
• Assisting completion of any non-conformances arising from internal and external audits.
• Ensuring the site's swabbing and sampling programme are completed as per schedules, all actions are completed OTIF and any Out of Specification results are actioned appropriately.
• Ensure the QA allocated GMP audit program is completed.
• Identify and implement improvement opportunities within the team's ways of working to drive efficiencies and adapt to change.
• Support customer and third party audits.
• Demonstrate flexibility around working hours as required to facilitate customer audits and visits, holidays and other business needs as directed by the Quality Manager.

Skills

Quality Management

Food Safety

Internal Audits

GMP Standards

Root Cause Analysis

Team Leadership

Communication

Detail Orientation

IT Skills

Education

Level 3 Food Safety

Level 3 HACCP

GCSEs incl. English Maths Science

Food Safety Degree (Desirable)

Train the Trainer Certificate (Desirable)

Microbiology Knowledge (Desirable)

Tools

MS Office

Quality Management System Software

Job description

Join Pilgrim's Europe as a QA Team Leader in Bodmin

An exciting leadership opportunity for an experienced Quality professional to oversee daily QA operations, champion food safety and quality standards, and drive continuous improvement. You will motivate and develop the QA team, support audit programmes, and work collaboratively across site functions to ensure compliance and operational excellence.

Salary & Benefits

• Competitive pay rates
• Premium overtime rates
• Free on-site parking
• Weekly pay
• Access to occasional staff sales, offering discounted company products
• Refer a Friend Scheme
• Discount on retail, cinema, travel and much more
• Life assurance policy
• Long service award

Shift Pattern

• Monday to Friday
• 06:00am to 16:00pm

Responsibilities

• Actively promote Food Safety and product quality
• Through audits and other suitable means, support the production team in producing product that meets specification
• Involvement (and where appropriate management) of any relevant factory issues
• Clear communication with internal stakeholders with regards to issues within the factory
• Responsible for creation and completion of NCR and Concession processes on site including supporting investigations and improvement actions
• Responsible for leading investigations of customer complaints including supporting improvement actions
• Utilising the site Technical & Quality KPI's to encourage appropriate improvement actions that may arise
• Assisting completion of any non-conformances arising from internal and external audits
• Ensuring the site's swabbing and sampling programme are completed as per schedules, all actions are completed OTIF and any Out of Specification results are actioned appropriately
• Ensure the QA allocated GMP audit program is completed
• Identify and implement improvement opportunities within the team's ways of working to drive efficiencies and adapt to change
• Support customer and third party audits
• Demonstrate flexibility around working hours as required to facilitate customer audits and visits, holidays and other business needs as directed by the Quality Manager.

Other Key Accountabilities

• Actively promote and deliver good health and safety working conditions and practices
• Any other task as is reasonably requested to support the effective operation of the site

Requirements

• Working safely every day
• Experience in a Technical and/or QA related function
• Experience in internal audits
• Organised and able to work to tight deadlines and under pressure
• Excellent communication skills
• Ability to talk to customers and external agencies
• Able to influence internal and external stakeholders
• Ability to collate and process information rapidly and make agile decisions relating to food safety, legality and quality within remit
• Demonstrate exceptional GMP standards to achieve high quality products
• RCA skills
• Team player
• Strong IT Skills
• Eye for Detail

Qualifications

• Holding or working towards Level 3 Food Safety
• Holding or working towards level 3 HACCP
• Minimum 5 GCSE's (or equivalent) including English, Maths and Science
• Desirable - Food safety degree or 3 years experience in the food industry
• Desirable - Train the trainer certificate
• Desirable - Knowledge of microbiology