QA Supervisor (AM)

Danish Crown A/S; Rochdale; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading food company in the UK seeks a QA Supervisor to support the food safety team in daily operations and compliance monitoring. The ideal candidate will have QA/Technical experience and strong knowledge of food legislation. Responsibilities include managing the QA team, conducting audits, and handling investigations. This position combines office work and hands-on engagement on the shop floor.

Benefits

28 days’ holiday plus bank holidays

Enhanced maternity and paternity leave

Pension scheme

Discounted products

Wellbeing programmes

Qualifications

• QA/Technical experience with external audits.
• Good level of computer skills, competent in report writing.
• Experience in a factory environment.

Responsibilities

• Manage and support the QA team.
• Participate in site audits.
• Conduct complaints and non-conformances investigations.

Skills

Food Hygiene training

Knowledge of food legislation

Good working knowledge of HACCP / BRC

Good communication skills

Ability to work under pressure

Flexibility and ability to multi-task

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

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We are a food company owned by Danish farmers, supplying high-quality food to customers and consumers all over the world. From butchers to business developers, we are more than 26,000 colleagues globally, with around 1000 in the UK.

Why come to Danish Crown?

• An amazing 28 days’ holiday plus bank holidays – that’s 36 days holiday a year
• Enhanced maternity, paternity, adoption and share parental leave
• Enhanced company sick pay
• Company pension scheme
• Heavily discounted products through staff sales
• Wellbeing programmes, with free optional health care cash plans to cover your everyday healthcare costs and which offer a wide range of digital and virtual wellbeing tools to support both your health and the people you care about
• Employee Assistance Programme for all colleagues and their families
• Development opportunities for those that would like to progress in a global business

Job Summary

As QA Supervisor you will hold an important support role to the food safety team assuring managing daily function of the technical team on site, including scheduling, monitoring, and trending results from all activities. Some project management work will also be required. The QA Supervisor is responsible for the ongoing monitoring of all aspects of site’s compliance to site policies, procedures, and customer COP’s. This is a role combining office and shop floor-based activities so is suitable for someone who enjoys a hands‑on position and is able to build a strong working relationship with Production; but also is comfortable with analytical work needed for effective trending and reporting.

Responsibilities and duties

• Managing and support the QA team.
• Participating in site’s Audits: Internal, External and Customer visits.
• Working alongside/with the leadership team to assist with operational issues, and projects.
• Root cause Investigation, Corrective and Preventive Action management from all NCRs, Internal, External Audits.
• Ensuring that all operating systems and procedures are adhered to as per the standard; Carrying out Factory and Process audits.
• Providing a management report/response to the TM for technical KPI’s.
• Providing complaint and micro exception trends and review such trends to identify any early warnings.
• Providing adequate information on complaints, concessions and micro exceptions for the daily management meetings.
• Planning through risk assessment, set and maintain the site internal audit schedule.
• Ensuring team training is maintained to the required level.
• Working with the QA team and Purchasing to monitor, trend and rectify supplier quality issues.
• Managing, maintain and update the status of site corrective actions.
• Providing support and cover in case of absence for the Technical Manager.
• Providing support to the Site technical lead during customer audits and visits as required.
• HACCP Team member.
• Also, completing any reasonable additional tasks to support business needs as required.

Job requirements

• Food Hygiene training.
• Knowledge of food legislation.
• Good working knowledge of HACCP / BRC.
• QA/Technical experience & experience of External audits (BRC) – must be capable of dealing with a visit independently.
• A good level of computer skills (Outlook, Excel, Word, Power Point), competent in report writing.
• Good understanding of basic food microbiology.
• Experience of working within a factory environment.
• Internal audit skills, ability to complete an internal audit, communicate and close the actions.
• Complaints / Non-Conformances investigation and management experience.
• Good communication skills, ability to communicate precise information to help deal with food safety incidents.
• Ability to work under pressure and deliver to deadlines.
• Flexibility and ability to multi-task.

All employees are expected to operate in line with our Leadership principles

• Totality: We always put the overall interests of the company first, sacrifice our own targets for the greater good, and actively resist silo culture.
• Talent: We always select the strongest team, prioritize diversity, and dare to hire people who are more skilled than we are.
• Ambition: We set ambitious targets and do not get excited about easily achieved green numbers, and we dare to “lean out” in the pursuit of better results.
• Trust: We fight every day against the “zero‑mistake culture” and accept that mistakes are part of our professional and personal development journey.
• Followership: We strive daily to create followership from our employed colleagues and act as role models by living out our values and leadership principles.

As a leader you will:

• Create a sense of common direction and purpose, where everyone has a common commitment towards, and proactively work towards, the same overall goals.
• Identify, cultivate, reward and retain talent, with the right capabilities, and who continuously push our organisation and ourselves to develop and achieve even more.
• Drive continuous improvement, both individually and organizationally, motivating employees to think big, lean out and set ambitious stretch goals.
• Create an open and inclusive culture where employees feel comfortable and safe, even when challenging themselves in their pursuit of high performance and when sharing their ideas, view‑points and innovative thinking.
• Instil a close and collaborative work culture, where leaders support, inspire, enable, and engage their team – fostering a proactive and collaborative work culture.