QA Officer

Russell Taylor Group; Knutsford; On-site; GBP 28,000 - 33,000; Full time

Job summary

A biotechnology company located in Cheshire is looking for a QA Officer/Specialist. This permanent position involves generating SOPs, managing customer complaints, and ensuring GMP compliance. Applicants should have a degree in a scientific discipline and knowledge of GMP. Benefits include 25 days holiday, private medical care, and a company pension.

Benefits

25 days holiday + bank holidays

Private medical care

Share options scheme

Company pension

On-site parking

Qualifications

• Experience in CAPA, Deviations, OOS, OOT, and internal auditing preferred.
• Experience in customer complaints handling would be advantageous.

Responsibilities

• Generation or review of SOPs and other documents.
• Provide support to customers and respond to queries.
• Coordinate and resolve immediate customer complaints.
• Participate in the internal audit programme for GMP compliance.
• Maintain quality documentation system.
• Support in maintaining and archiving documentation.

Skills

Good knowledge of GMP

Strong IT skills (Microsoft applications)

Good interpersonal skills

Strong written/verbal report-writing skills

Education

Degree in a relevant scientific discipline

Job description

Overview

QA Officer/ Specialist - Biotechnology – Cheshire (onsite). Permanent role. Salary £28,000–£33,000 (dependant on experience). Hours: Days, Monday–Friday, 08:00–16:30. Benefits: 25 days holiday + bank holidays, private medical care, share options scheme, company pension, on-site parking.

Responsibilities

• Generation or review of SOPs and other documents (where applicable)
• Provide support to customers and respond to queries and product investigations
• Coordinate and resolve immediate/urgent customer complaints, ensuring prompt responses and resolution
• Participate in the internal audit programme to ensure GMP compliance of all site activities
• Utilise scientific resources to improve quality of products and services
• Maintain personal training folder in an auditable state
• Maintain quality documentation system
• Participate in quality improvement initiatives
• Support in the process of maintaining and archiving documentation
• Support and execute external audits where applicable
• Support management when hosting regulatory audits
• Work on executing and maintaining the QMS, including but not limited to risk assessments, change controls, CAPAs, deviations, complaints, recalls, OOS/OOT

The Person

• Degree in a relevant scientific discipline
• Good knowledge of GMP
• Experience in CAPA, Deviations, OOS, OOT, internal auditing (preferred), customer complaints handling would be advantageous
• Strong IT skills (Microsoft applications)
• Good interpersonal skills and strong written/verbal report-writing skills

Important Information

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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