QA Engineer

Softcat; Marlow; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading IT infrastructure provider in Marlow is seeking a QA Engineer to join their team. The successful candidate will shape test plans and ensure high quality in system deliveries. Responsibilities include creating test plans, managing risks, and collaborating with stakeholders. Offering flexible working patterns, including hybrid options, this role is ideal for someone with experience in test management tools and testing methodologies.

Benefits

Flexible working hours

Hybrid working model

Support for disabilities and neurodiversity

Qualifications

• Experience in test execution and analysis of results.
• Familiar with the full software development lifecycle.
• Experience testing ServiceNow ITSM, CSM.

Responsibilities

• Creating, reviewing, and executing Test Plans and Scripts.
• Working closely with Scrum Master, Developers, Product Owners.
• Managing risks and issues during test execution.

Skills

Test execution (manual or automated)

Analysis of results

Agile methodology

Waterfall methodology

Test management tools (Jira, Zephyr, DevOps)

Reporting defects

Testing ServiceNow ITSM, CSM

Tools

Jira

Zephyr

DevOps

Job description

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our QA Team!

IT systems play a pivotal role in Softcat's success. As our business grows and evolves it is essential that we have a set of reliable, scalable yet flexible systems that can drive us forward. The Business Systems Team are responsible for the design, delivery, and management of these key business applications. In support we work in conjunction with an ever-increasing number of Vendors, Partners, and Softcat Stakeholders.

Success. The Softcat Way.

Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. The business is based on two key principles: outstanding customer service and employee satisfaction- both of which inspire our flexible, friendly approach to business. For more information about Softcat please visit: www.softcat.com.

As a QA Engineer you will be an integral part of our ServiceNow implementation squad, shaping the test plan ensuring a high level of quality in squad deliveries. The role of QA Engineer is a vital position, the successful candidate will have a pivotal role in system delivery with the chance to make a significant impact on the quality of our output. You will be responsible for testing in-house developments and third-party platforms.

Responsibilities

• Creating, reviewing, and executing Test Plans and Scripts for functional testing; both manual and automated
• Reviewing and analysing technical/functional specifications and user stories to drive out test scripts & steps
• Working closely with Scrum Master, Developers, Product Owners, Business Analysts to create & execute test plans
• Managing risks and issues raised during test execution
• Verifying that changes meet business needs by performing regular reviews with key stakeholders

We're looking for someone who

• Has experience of test execution (manual or automated) and analysis of results
• Is familiar with the full software development lifecycle including agile and waterfall methodology
• Has working experience of test and defect management tools, ideally Jira, Zephyr or DevOps
• Can report and manage defects and issues with development teams
• Has experience testing ServiceNow ITSM, CSM

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 2 days in the office and 3 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/.