QA Coordinator (12 months fixed term contract)

Bio-Techne Ltd (United Kingdom); Abingdon; On-site; GBP 34,400 - 55,120; Full time

Benefits offered by this job

Competitive wages and benefits

Retirement programs

Employee stock purchase plan

Career development and training

Diverse international environment

Job summary

Bio-Techne is a world-leading life sciences company seeking a QA Coordinator to join the QA department. The role reports to the Quality and Compliance Director, EMEA, and ensures ISO 9001/ISO 14001 IMS compliance for the EMEA unit.

You will respond to customer quality queries, set up Quality Agreements, and drive CAPA investigations across the business unit. Responsibilities include internal audits, supplier approvals, documentation control, and supporting recertification and surveillance audits

Qualifications

• BSc/BA degree educated.
• Experience in QA/QMS within ISO 9001 and/or ISO 14001.
• Internal auditor experience for ISO 9001 and/or ISO 14001.
• Experience investigating CAPA and root cause analysis.
• QA/QMS documentation and change control experience.
• Experience handling customer quality queries.

Responsibilities

• Respond to customer quality requests and questionnaires; set up Quality Agreements.
• Review CAPA/non-conformances and ensure effective corrective actions.
• Manage internal ISO 9001/ISO 14001 audits; track findings and actions.
• Support hosting ISO 9001/ISO 14001 recertification and surveillance audits.
• Ensure IMS documentation is current and controlled.
• Review and approve IMS process changes; manage supplier approvals.

Skills

Teamwork

Documentation review

Process orientation

Attention to detail

Time management

English communication

Problem solving

Can-do attitude

Education

BSc/BA degree

Job description

By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting‑edge research in Life Sciences and Clinical Diagnostics. Bio‑Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range: £34,400 - £55,120 Placement within the salary range will vary depending on experience, qualifications, geographic location, and internal equity considerations.

Position Summary

Bio-Techne is a world‑leading developer and manufacturer of high‑quality life science reagents and is seeking a QA Coordinator to join their growing QA department. The successful candidate, reporting to the Quality and Compliance Director, EMEA, will be responsible for ensuring compliance to the ISO 9001 and ISO 14001 integrated management system (IMS) for the EMEA Business Unit of Bio-Techne. They will be responsible for key processes within the IMS as detailed in the section below. They will also be responsible for responding to customer quality queries, customer quality questionnaires and setting up Quality Agreements with customers as required. The operations of this business unit cover Sales, Marketing, Purchasing, Order Processing, Warehousing, Distribution and Customer Service of Cell Biology Research Products and Instruments.

Essential Duties and Responsibilities

• Embed and promote the EPIC values in all areas of work, maintaining the company’s culture, ethics, and people engagement.
• Responsible for responding to customer quality requests, completion of customer quality questionnaires and setting up Quality Agreements with customers.
• Review any CAPA and non‑conformances raised in the IMS and working with owners to ensure adequate root cause analysis has been conducted and any corrections or corrective/preventative actions have been implemented correctly.
• Responsible for the internal audit schedule for the EMEA ISO 9001 and ISO 14001 integrated management system. This includes issuance of the audit schedules, conducting audits, working with support auditors from other departments, reporting any findings and tracking completion of actions and trending of findings.
• Preparation and assisting the Quality and Compliance Director, EMEA with the hosting of ISO 9001 and ISO 14001 recertification and surveillance audits.
• Ensuring documentation in the ISO 9001 and ISO 14001 Integrated Management System is current and controlled.
• Responsible for the review and approval of process changes to the IMS to ensure all changes to assessed and implemented correctly.
• Responsible for the Approved Supplier List and approval of new suppliers.
• Supporting environmental compliance operations as required.
• Organise and participate in internal ISO 9001 and ISO 14001 related training sessions.
• Any other task or project as required by the business.

Minimum Requirements / Qualifications

• BSc/BA degree educated
• Experience of working within a Quality Assurance or Quality Systems function within an ISO 9001 and/or ISO 14001 Management System, or similar
• Experienced internal auditor for ISO 9001 and/or ISO 14001, or similar
• Experience of investigating/reviewing CAPA and an understanding of root cause analysis tools
• Experienced in QA / QMS activities such as documentation control and change control processes
• Experience of responding to customer quality related queries
• Desirable IRCA certified internal auditor for ISO 9001 and/or ISO 14001
• Previous experience of responding to customer requests for quality questionnaires and setting up Quality Agreements with customers
• Experience of participating in recertification / surveillance audits for ISO 9001 or ISO 14001
• Previous involvement in supplier quality processes
• Experience of conducting QA/QMS training

Personal Qualities and Attributes

• Excellent team working skills
• Ability to critically review documentation
• Methodical, process orientated and highly organised
• Excellent attention to detail
• Excellent time management skills
• Excellent verbal and written communication skills in English
• Problem solving ability
• Flexible with a can‑do attitude

Bio-Techne is committed to product quality, customer satisfaction, continued improvement, minimising environmental impacts and conserving natural resources. Environmental and quality management is an integral core value and vital part of the Bio-Techne culture.

Why Join Bio-Techne

• We offer competitive wages along with extensive benefits for employees and their families.
• We invest in our employees’ financial futures through retirement programs and an employee stock purchase plan.
• We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
• We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.
• We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact [e-mail] for assistance.

Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services. Science is our passion; it drives us to collaborate, develop, and manufacture award‑winning tools that help researchers achieve reproducible and consistent results.