QA & Compliance Manager

The People Pod; Greater Manchester; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A well-established organisation in the education sector is seeking a QA & Compliance Manager to enhance operational compliance and quality assurance across multiple UK sites. The ideal candidate will lead compliance frameworks, manage training standards, and drive continuous improvement initiatives. Applicants should have experience in compliance management within educational settings and a meticulous approach to quality assurance. This role offers a hybrid working model, competitive salary, and excellent benefits.

Benefits

33 days holiday

Birthday day off

Pension & life assurance

Private healthcare

Gym discounts

Cinema tickets

Qualifications

• Proven experience in a QA, Compliance, or Risk Management role.
• Strong understanding of audit processes and policy frameworks.
• Exceptional attention to detail and proficiency in data analysis.

Responsibilities

• Lead the review and implementation of compliance frameworks.
• Ensure training and certifications are up-to-date.
• Manage contract compliance and service delivery standards.

Skills

Compliance Management

Risk Management

Data Analysis

Communication

Tools

Microsoft 365

Compliance Management Systems

Job description

QA & Compliance Manager - Accommodation, Education & Facilities Sector

Salford Quays, Manchester | Hybrid Working | Full-Time (37.5 hours)
£40,000 - £50,000 per annum (DOE) + Excellent Benefits

About the Opportunity

We're recruiting for an experienced QA & Compliance Manager to join a well-established organisation operating within the education, accommodation, and facilities management sector.
This is a key national role focused on driving operational compliance, quality assurance, and continuous improvement across multiple UK sites and contracts.

If you have experience managing contracts, SLAs, and compliance frameworks within a university, school, student accommodation, or SPV environment, this is a fantastic opportunity to step into a role where you can make a real operational impact.

The Role

As QA & Compliance Manager, you'll take ownership of ensuring all business operations remain compliant, consistent, and efficient. You'll be the go-to expert for policies, procedures, and training frameworks - embedding best practice and ensuring every site meets the required standards.

Key responsibilities include:

• Leading the review and implementation of compliance frameworks, policies, and operational procedures.
• Ensuring training and certifications are always up to date, completed, and fully signed off.
• Managing contract compliance, SLAs, and service delivery standards across multiple sites.
• Overseeing incident reporting, investigations, and root cause analysis, ensuring corrective actions are tracked and closed.
• Maintaining strong document governance and version control within compliance systems.
• Driving continuous improvement initiatives using the Plan‑Do‑Check‑Act methodology.
• Producing clear, data‑led compliance reports for senior stakeholders.
• Acting as a key link between operational, estates, and leadership teams to promote a culture of quality and accountability.

About You

We're looking for someone who is naturally thorough, organised, and solutions‑focused - with a strong grasp of compliance management and operational delivery.

You’ll bring:

• Proven experience in a QA, Compliance, or Risk Management role.
• Background in education, student accommodation, FM, or contract management (SPVs, universities, schools).
• Strong understanding of audit processes, policy frameworks, and governance principles.
• Experience overseeing training and competency frameworks.
• Exceptional attention to detail and ability to analyse and present data.
• Confident communicator who can influence and support teams across all levels.
• Proficiency with Microsoft 365 and compliance/document management platforms.

What's on Offer

• 33 days holiday (including bank holidays, rising with service)
• Birthday day off
• Pension & life assurance
• Private healthcare & Employee Assistance Programme
• Hybrid working (mix of home and Salford office)
• Lifestyle perks - including gym discounts, cinema tickets, and wellbeing benefits

Why Apply?

This is a standout opportunity for someone who thrives on creating order, driving compliance, and building a culture of accountability and quality. You'll play a crucial role in ensuring operations run safely, efficiently, and in line with best practice across a growing national organisation.

Ready to make a real impact?

Apply now to join as QA & Compliance Manager and help set new standards for operational excellence, compliance, and quality across the UK.