Pyro Product Specialist: Technical Expert & Solutions Lead

Metso Corporation; York and North Yorkshire; Remote; GBP 45,000 - 60,000; Full time

Job summary

A leading technology company in the UK is seeking a Product Specialist for Pyro Products. This role involves resolving technical queries, delivering support, and defining proposals. Candidates should have a Bachelor's degree in engineering and at least 5 years of relevant experience, with strong problem-solving and organizational skills. Join us to make a significant impact in sustainable solutions for the minerals and metals industries.

Benefits

Occupational healthcare

Generous benefits plan

Hybrid working possibilities

Extensive learning opportunities

Qualifications

• 5+ years of experience in technical support or engineering roles within an applicable industry.
• Experience in technical documentation and knowledge management is preferred.
• Familiarity with lime, coke, iron, and paper processing plants is advantageous.

Responsibilities

• Act as the technical expert for Pyro Products, delivering advanced support.
• Resolve technical queries and incidents promptly.
• Define and scope complex proposals in collaboration with engineering and sales.

Skills

Technical support experience

Problem-solving skills

Customer satisfaction focus

Organizational skills

Communication skills

Education

Bachelor’s degree in engineering or relevant experience

Tools

CAD software

EDM/Enovia systems

Job description

A leading technology company in the UK is seeking a Product Specialist for Pyro Products. This role involves resolving technical queries, delivering support, and defining proposals. Candidates should have a Bachelor's degree in engineering and at least 5 years of relevant experience, with strong problem-solving and organizational skills. Join us to make a significant impact in sustainable solutions for the minerals and metals industries.