Purchasing Specialist

Jigsaw24; Nottingham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

26 days holiday

Health cover

Cycle2work

Travel to work loan

Free on-site parking

Staff purchase scheme

Job summary

Jigsaw24 is seeking a Purchasing Specialist to manage purchase orders from approval to delivery handover, coordinating with suppliers and internal teams to ensure accurate pricing, availability and delivery information. You will proactively resolve exceptions and keep stakeholders informed throughout the purchasing process.

You will collaborate across Order Management, Sales, Product Specialists, Finance and Warehouse teams to optimise fulfilment and support excellent customer outcomes.

Qualifications

• Detail oriented with focus on accuracy of quantities, pricing and delivery information.
• Highly organised to manage multiple purchase orders, priorities and deadlines.
• Commercially aware of how pricing, carriage and availability affect margins and customer outcomes.
• Proactive and accountable from order placement to delivery handover.
• Clear communicator providing concise, timely updates to suppliers and internal stakeholders.
• Systems and data confident in maintaining accurate purchasing information across systems.
• Practical problem solver investigating discrepancies and coordinating resolutions.
• Collaborative across Order Management, Sales, Product Specialists, Finance and Warehouse teams.
• Customer outcome focused—understands impact of purchasing accuracy and delivery performance.
• Adaptable and improvement focused, responding to changing priorities.

Responsibilities

• Raise and place purchase orders accurately and promptly against approved customer orders and internal requirements.
• Validate product codes, quantities, pricing, delivery details and supplier terms before orders are submitted.
• Obtain and record supplier acknowledgements, order reference numbers and confirmed delivery dates.
• Liaise with suppliers and distribution partners to check product availability, lead times and delivery changes.
• Escalate supply constraints, delays or discrepancies internally that may affect fulfilment or the customer experience.
• Identify price variances, carriage charges and unexpected costs before progress and resolve discrepancies with Finance.
• Identify cost saving opportunities by reviewing supplier pricing and consolidating demand.
• Process purchase order amendments and cancellations accurately.
• Build effective relationships across Order Management, Sales, Product Specialists, Finance and Warehouse teams.
• Provide proactive updates on order progress, exceptions and revised delivery expectations.

Skills

Detail oriented

Organised

Commercial awareness

Proactive

Clear communication

Systems data management

Problem solving

Collaboration

Customer focus

Adaptability

Job description

The Purchasing Specialist is accountable for the accurate and timely placement and progression of purchase orders, maintaining supplier coordination which support dependable fulfilment and positive customer outcomes.

The Purchasing Specialist manages purchasing activity from approved customer orders through to supplier confirmation and delivery handover. Working across the business's approved supply chain routes and internal teams, the role validates pricing, availability, delivery information and order data, proactively resolves exceptions and keeps relevant stakeholders informed throughout the purchasing process.

Key duties and responsibilities are

Purchase order management

• Raise and place purchase orders accurately and promptly against approved customer orders and internal requirements.
• Validate product codes, quantities, pricing, delivery details and supplier terms before orders are submitted.
• Obtain and record supplier acknowledgements, order reference numbers and confirmed delivery dates.

Supplier and delivery coordination

• Liaise with suppliers and distribution partners to check product availability, lead times and delivery changes.
• Escalate supply constraints, delays or discrepancies internally that may affect fulfilment or the customer experience.

Pricing and commercial accuracy

• Aligning to the Order Management specialists, ensure all relevant bid references, expiry dates and bid support are in place prior to progressing the Purchase Order.
• Identify price variances, carriage charges and unexpected costs before purchase orders progress.
• Work with Product Specialists, Order Management and Finance to resolve pricing, invoice and order discrepancies.
• Identify purchasing cost saving opportunities by reviewing supplier pricing, consolidating demand and selecting the most cost effective fulfilment route.
• Process purchase order amendments and cancellations accurately.

Stakeholder engagement

• Build effective working relationships across Order Management, Sales, Product Specialists, Finance and Warehouse teams.
• Provide clear and proactive updates on order progress, exceptions, required actions and revised delivery expectations.
• Maintain professional and responsive supplier relationships that support timely order fulfilment and issue resolution.

Issue and workload management

• Proactively maintain and manage daily workflow tasks including first pass ETA updates, minimum stocking runs, supplier code allocations and pricing updates.
• Own an assigned purchasing workload, prioritising urgent orders, customer commitments and deadlines within agreed service levels.
• Identify recurring purchasing issues and contribute practical ideas that improve accuracy, efficiency and service performance.

Education, Skills, Knowledge and Experience

• Detail oriented - consistently checks quantities, pricing and delivery information for accuracy.
• Highly organised and responsive - able to manage multiple purchase orders, priorities and deadlines while meeting agreed service levels.
• Commercially aware - understands how supplier pricing, carriage, availability and order accuracy affect margin and customer outcomes.
• Proactive and accountable - takes ownership of purchasing activity from order placement through to confirmation and delivery handover.
• Clear communicator - provides concise, timely updates and communicates confidently with suppliers and internal stakeholders.
• Systems and data confident - comfortable maintaining accurate purchasing information across order-management and business systems.
• Practical problem solver - investigates discrepancies, identifies the cause and coordinates the appropriate resolution.
• Collaborative - works effectively with Order Management, Sales, Product Specialists, Finance, Warehouse teams and external partners.
• Customer outcome focused - understands the impact purchasing accuracy and delivery performance have on the customer experience.
• Adaptable and improvement focused - responds positively to changing priorities while identifying opportunities to improve purchasing processes.

Who Are Jigsaw24

We put people first in a culture that’s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.

We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see here

Benefits At Jigsaw24

You will receive a wide range of benefits working at Jigsaw24 including:

• 26 days holiday
• Health cover including access to GP anytime, annual reimbursements for optical and dental to name a few as well as counselling and wellbeing services
• Cycle2work
• Travel to work loan
• Free on-site parking
• Staff purchase scheme on fantastic Apple products and more
• Unlimited bistro coffee and tea facilities
• Enhanced family-friendly policies
• Pension scheme
• Electric Vehicle scheme
• Life cover

We are always on the lookout for hungry people who want to realise their potential. It’s not just about filling existing vacancies - it’s about what you can achieve. As a business, we never stand still. In fact, we encourage our people to follow their own path and help us improve how we all work. To find out more please visit our “about us” section on our website by clicking here

From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence.