Pulmonary Rehabilitation Administrator

Shropshire Community Health NHS Trust; Shrewsbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community health organization is seeking an administrator to join the Pulmonary Rehabilitation team in Shrewsbury, England. In this role, you will support clinicians by managing administrative tasks such as caseload administration and general office duties. The successful candidate will possess excellent communication and organizational skills, along with a good level of education, specifically 3 GCSEs grade 9-4 (A*-C) or equivalent. This position offers the chance to work flexibly within a supportive healthcare environment.

Qualifications

• Experience of providing clerical work within an office environment.
• Experience of compiling reports in a well-presented manner.
• Good level of literacy and numeracy.

Responsibilities

• Assist with caseload administration for Pulmonary Rehabilitation.
• Perform clerical duties, including data inputting and filing.
• Manage telephone calls efficiently and record messages accurately.

Skills

Excellent communication skills

Organisational skills

IT proficiency

Education

3 GCSEs grade 9-4 (A*-C) or equivalent

Job description

**PLEASE NOTE** This vacancy is only open to employees of our ICB system partners: Shropshire Community Health NHS Trust, The Shrewsbury and Telford Hospital NHS Trust, Midlands Partnership NHS Foundation Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital and NHS Shropshire, Telford and Wrekin Integrated Care Board. Please do not apply if you are not an employee of one of the listed organisations as we will be unable to progress your application.

This job does not meet the salary requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

An exciting opportunity has arisen to work within a well-established community pulmonary rehabilitation team here in Shropshire, Telford and Wrekin, supporting patients to make positive life choices that enhance their lives and health. We are looking for an administrator to join our team.

As part of the Pulmonary Rehabilitation team you will be expected to work independently in liaison with the Clinical Lead, physiotherapists, nurses and rehabilitation technicians to assist them in delivering care to patients in our community.

You will work alongside and build relationships with the Community Respiratory Nursing teams, local GP surgeries, secondary care Respiratory colleagues and other community teams. The successful applicant will demonstrate excellent communication and organisational skills and an ability to work flexibly within the team.

Main duties of the job

• Assisting the Pulmonary Rehabilitation service with caseload administration
• To undertake routine clerical, IT and word processing, data inputting, filing, photocopying and general office duties
• Telephone duties, ensuring that all calls are received in an efficient and helpful maner with messages recorded accurately and actioned in a timely manner
• Ordering of stores, stamps and equipment and maintaining relevant records
• Dealing with routine correspondance and enquiries on own initiative
• To ensure the timely distribution of mail, email and correspondance within the team.
• Organise any sessions / appointments for clinicians
• Follow up on non-attendees and defaulters of their scheduled appointments as requested by the healthcare professional
• Set up Pulmonary Rehabilitation clinics and programmes for clinicians
• Minute taking for team meetings

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Person Specification

Experience

• Experience of providing clerical work / reception work within an office environment
• Experience of compiling reports in a well presented manner for dissemination
• Experience of dealing with enquiries both face to face and on the telephone, understanding when it is appropriate to seek guidance
• Experience of data inputting

Qualification

• Good level of literacy and numeracy
• Good level of education - 3 GCSEs grade 9-4 (A*- C) or equivalent

Knowledge and Skills

• The ability to follow administrative systems and procedures
• The ability to adhere to confidentiality guidelines
• A good working knowledge of IT packages
• Good written and verbal skills
• Good organisational skills

Other

• Able to meet the travel requirements of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Clinical Lead for Pulmonary Rehabilitation