Publishing Platform Support Analyst (Hybrid)

Oxford University Press; Oxford; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading academic publishing company in Oxford is seeking a Service Analyst to manage technical issues and support services. This role involves collaboration with teams and vendors to ensure a high-quality experience for users. Strong problem-solving and communication skills are essential, and a background in publishing is preferred. The position offers competitive benefits including 25 days holiday and a pension contribution, with hybrid working options.

Benefits

25 days holiday

Pension contribution

Qualifications

• Strong problem-solving skills essential.
• Excellent communication abilities required.
• Experience in publishing preferred.

Responsibilities

• Manage technical issues and support services.
• Collaborate closely with teams and vendors.
• Ensure a high-quality experience for users.

Skills

Problem-solving

Communication skills

Collaboration

Job description

A leading academic publishing company in Oxford is seeking a Service Analyst to manage technical issues and support services. This role involves collaboration with teams and vendors to ensure a high-quality experience for users. Strong problem-solving and communication skills are essential, and a background in publishing is preferred. The position offers competitive benefits including 25 days holiday and a pension contribution, with hybrid working options.