Public Transport Services Manager

Hoople Ltd; Hereford; On-site; GBP 51,000 - 56,000; Full time

Job summary

A local government authority in Hereford seeks a Public Transport Services Manager to lead initiatives enhancing the area’s bus network. The ideal candidate should possess strong leadership skills, experience in project management, and the ability to work collaboratively with various stakeholders. You will be responsible for developing strategies that connect rural areas and promote public transport usage across the county. The role offers a competitive salary, generous leave, and various employee benefits.

Benefits

Generous Annual Leave

Pension Scheme

Flexible working options

Employee Assistance Programme

Payment of professional membership fees

Pick your perks benefits

Qualifications

• Demonstrable people and leadership attributes are essential.
• Comfortable working with elected members and local authorities.

Responsibilities

• Lead the development of a smart, integrated network of public transport.
• Supervise and support staff development.
• Co-ordinate and manage projects with internal and external partners.

Skills

Partnership and relationship management

Project management

Leadership skills

Communication skills

Job description

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About The Role

Job Title: Public Transport Services Manager
Hours: 37
Salary: HC11 £51,356 to £55,915 per annum
Contract: Permanent
Location: Plough Lane, Hereford
Closing date: 30 November 2025

The Role

Herefordshire Council have big ambitions for our bus network. Working with all of our bus operating companies, community transport, and other stakeholders we want to build a smart, integrated network of public transport, driven by data, with the goal of increasing patronage across the county. A county where buses are connected to rail, and market towns are frequently and reliably connected to the city. Where rural areas are not missing from the network and where buses are used by everyone.
It's a big goal and we need a motivated, dynamic manager to lead it.

If you are enthusiastic about building your career and building a new era of public transport then this could be the role for you. You need to understand local authorities and be comfortable working with elected members as well as officers, and you'll need to work to raise the profile of public transport with your colleagues across the whole council as well as the rest of the county.

You would be expected to undertake supervision, professional development and support of your staff, whilst also building a team, therefore demonstrable people and leadership attributes will definitely be needed. You will be working with internal colleagues, external partners and other providers to co-ordinate and manage various projects in these service areas so skills in partnership and relationship management, project management and working across organisations are essential.

Benefits of working for Herefordshire Council:

A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:

• Pension Scheme Enrolment in the Local Government (LGPS)
• Generous Annual Leave: 31 days' annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
• Flexible working: flexi-time, job-share, part-time hours and, in some instances, home working
• Employee Assistance Programme: 24/7 access to support and counselling
• Payment of professional membership fees
• Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the "Disability Confident" scheme;
• Those who indicate in their supported statement that they serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, or their families. This is part of our pledge to support the Armed Forces Covenant;
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

Please refer to the Job Description and Person Specification for more details of this role.

To apply, please submit your CV and complete the supporting statement within the application form, referring to the job description & person specification, detailing how you meet the specific requirements of the role.

About Us

The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire, please see the link below to find out more:

Herefordshire Council Plan 2024-28