Public Transport Officer

North Northamptonshire Council; Rothwell; Hybrid; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Programme

Employee Benefits Scheme

Wellbeing support

Travel rates at HMRC rates

Active Employee Network Groups

Job summary

North Northamptonshire Council seeks a public transport policy officer to shape and deliver services across the region. You\'ll work with operators, partners and stakeholders to improve local transport provision and ensure projects meet statutory responsibilities.

In this role you\'ll lead on initiatives such as enhancements, review bus registrations, develop service specifications, manage concessionary travel and support procurement and grants.

Qualifications

• Educated to degree level or equivalent.
• Understand how the bus industry works and the differences between commercial and subsidised operations.
• Ability to communicate clearly with councillors, senior management, bus operators and members of the public; ability to write reports and contribute to policy documents.
• Ability to demonstrate awareness/understanding of equal opportunities and other people\'s behaviour, physical, social and welfare needs.

Responsibilities

• Lead on the delivery of key public transport initiatives, including Enhanced Partnership Scheme and Bus Service Improvement Plan.
• Review bus service registrations; liaise with operators on network changes and opportunities to protect or improve local services.
• Develop service specifications and contract documentation for supported bus services, ensuring value for money and best outcomes for communities.
• Manage concessionary travel arrangements, including relationships with libraries, operators and partners, while resolving complex customer enquiries.
• Assess planning applications from a public transport perspective to secure transport improvements through new developments.
• Oversee operational management of real-time passenger information systems with operators and contractors to maintain accurate services.
• Support procurement and contract management of public transport services, systems and framework agreements.
• Build and maintain strong relationships with community transport providers; monitor performance and administer funding and grants.

Skills

Public transport policy

Stakeholder communication

Policy writing

Equal opportunity awareness

Education

Degree level or equivalent

Job description

Connecting Communities, Creating Opportunities Help shape the future of public transport across North Northamptonshire. Working within a small specialist team, you will develop and deliver transport policies, support essential services, and ensure residents can access reliable, sustainable, and inclusive travel options.What will you be doing? Working as part of a small specialist team, you will help deliver and develop public transport services across North Northamptonshire. You will work closely with transport operators, community partners, developers and internal stakeholders to improve local transport provision, ensure compliance with statutory responsibilities, and support residents' access to reliable and sustainable travel options.

• Lead on the delivery of key public transport initiatives, including elements of the North Northamptonshire Enhanced Partnership Scheme and the annual Bus Service Improvement Plan.
• Review bus service registrations, liaise with operators on network changes, and identify opportunities to protect or improve local services.
• Develop service specifications and contract documentation for supported bus services, ensuring value for money and the best outcomes for communities.
• Manage concessionary travel arrangements, including relationships with libraries, transport operators and partners, while resolving complex customer enquiries.
• Assess planning applications from a public transport perspective, helping secure transport improvements through new developments.
• Oversee the operational management of real-time passenger information systems, working with operators, contractors and colleagues to maintain accurate and reliable services.
• Support the procurement and contract management of public transport services, systems and framework agreements.
• Build and maintain strong relationships with community transport providers, monitoring performance and administering funding and grant arrangements.
• Act as a key point of contact for public transport stakeholders, supporting the ongoing development and improvement of local transport services.

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused Respectful Efficient Supportive Trustworthy

• Educated to degree level or equivalent
• Understand how the bus industry works and the differences between commercial and subsidised operations
• Ability to communicate clearly with councillors, senior management, bus operators and members of the public. Ability to write reports and contribute to policy documents.
• Ability to demonstrate awareness/understanding of equal opportunities and other people's behaviour, physical, social and welfare needs.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think! Why choose us? We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.