Public Sector Engagement & Training Lead

We Manage Jobs(WMJobs); Coventry; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A public sector organization in the United Kingdom seeks a dedicated Engagement Officer. This role involves engaging with local authorities and social care providers to enhance complaint management and public outcomes. Key responsibilities include leading training sessions, utilizing data for impactful engagement, and creating multimedia content. The role offers a hybrid work environment, 23 days of leave, and participation in the Local Government Pension Scheme, fostering an inclusive workplace culture.

Benefits

Hybrid working arrangement

23 days annual leave

Local Government Pension Scheme

Flexi-time working arrangement

Supportive, inclusive culture

Qualifications

• Experience of engaging with organisational staff at all levels.
• Skilled at using data to drive your activity and evaluate impact.
• Confidence in presenting to a range of audiences.

Responsibilities

• Lead engagement activities and deliver training.
• Create content for various channels including social media.
• Develop and deliver engagement with the private social care sector.

Skills

Engagement techniques

Communication skills

Data analysis

Presentation skills

Education

Level 5 communications, PR or engagement qualification

Training qualification or relevant experience

Job description

A public sector organization in the United Kingdom seeks a dedicated Engagement Officer. This role involves engaging with local authorities and social care providers to enhance complaint management and public outcomes. Key responsibilities include leading training sessions, utilizing data for impactful engagement, and creating multimedia content. The role offers a hybrid work environment, 23 days of leave, and participation in the Local Government Pension Scheme, fostering an inclusive workplace culture.