Public Liaison Officer

Talented People; England; On-site; GBP 80,000 - 100,000; Part time

Job summary

A civil engineering firm in Hove is seeking a Public Liaison Officer (CLO) to facilitate community engagement for a major coastal defence project. The successful candidate will act as a liaison between the site team and the local community, ensuring effective communication and public relations. This part-time role requires excellent communication skills and previous experience in a public-facing role. Flexible working hours are available, focusing on community outreach activities.

Qualifications

• Previous experience in a community-based or public-facing role.
• Confident handling enquiries and resolving concerns professionally.
• Experience engaging with schools or young people is desirable.

Responsibilities

• Act as the first point of contact for public and stakeholder enquiries.
• Maintain accurate communication logs and share updates with the project team.
• Assist with the planning and delivery of quarterly public liaison events.

Skills

Excellent communication skills

Strong organisational skills

Interpersonal skills

Proficient in Microsoft Word, Excel, and Outlook

Education

GCSE Maths & English (minimum)

Job description

Job Title : Public Liaison Officer (CLO)

Location : Hove, East Sussex

Salary : £12.21 – £15.00 per hour (depending on experience)

Employment Type : Part-Time FTC, 15 hours per week (3 days, Monday to Friday)

About the Role

Talented People are recruiting on behalf of a respected civil engineering and infrastructure contractor seeking a Public Liaison Officer (CLO) to support community engagement for a major coastal defence project between Brighton Marina and Adur. The successful candidate will act as the key link between the site team and the local community, ensuring effective communication, positive engagement, and strong public relations throughout the project.

Key Responsibilities

• Act as the first point of contact for public and stakeholder enquiries.
• Respond promptly and professionally to questions and feedback by phone, email, and in person.
• Maintain accurate communication logs and share updates with the project team.
• Provide in-person support and information at public ‘drop‑in’ sessions.
• Assist with the planning and delivery of quarterly public liaison events.
• Identify opportunities for positive communication and project publicity.
• Capture photos and content for use in newsletters, press releases, and social media.
• Provide regular updates on project milestones and community activities.
• Prepare written material for local authority newsletters and site noticeboards.
• Support STEM and careers outreach with schools and youth organisations.
• Participate in community engagement sessions and guided site visits.
• Contribute to social value initiatives, including charity and volunteering projects.
• Promote the company’s positive impact within local communities.

Skills and Experience Required

• Previous experience in a community‑based or public‑facing role.
• Excellent communication skills, both written and verbal.
• Confident handling enquiries and resolving concerns professionally.
• Experience engaging with schools or young people is desirable.
• Strong organisational and interpersonal skills.
• Proficient in Microsoft Word, Excel, and Outlook.
• GCSE Maths & English (minimum).
• CSCS Card and / or Public Relations training desirable.

Working Hours

• 15 hours per week across 3 days (Monday to Friday).
• Core hours : 10 : 00am – 3 : 00pm.
• Two days based at the Hove office, one day at the site office.