Public Area Cleaner

HC Facility Management Limited; Chester; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Up to 28 days holidays

Flexible working hours

Free lunch on duty

On-site training

Salary finance / wage advances

HotelCare Apprenticeship

Pension scheme

Recognition & awards

Job summary

HotelCare in Chester is seeking Public Area Cleaners to maintain pristine guest-facing spaces across hotel premises. You will be part of a dynamic team, cleaning corridors, lifts, lobbies and more in a fast-paced setting.

The role emphasises safety, customer service and reliability. We offer permanent employment with flexible hours, full on-site training and opportunities for progression within HotelCare.

Qualifications

• Experience in hospitality cleaning preferred.
• Physical ability to lift, bend and stand for extended periods.
• Able to work both independently and as part of a team.
• Strong time management skills and attention to detail.
• Flexible and willing to learn; can-do attitude.
• Adaptable to changing workloads and organisational needs.
• Ability to prioritise tasks and multi-task.
• Capable of delivering excellent customer service.
• Self-motivated and accountable; work with integrity.
• Ability to work under pressure and follow instructions.
• Awareness of safety regulations and compliance.

Responsibilities

• Clean designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs and meeting rooms.
• Perform cleaning tasks efficiently to high standards in a fast-paced environment.
• Follow health and safety protocols and COSHH guidelines.
• Report maintenance issues, safety hazards, accidents, or injuries promptly.
• Maintain cleaning equipment and supplies and ensure safe usage.
• Collaborate with team members to achieve cleanliness goals.
• Follow supervisor instructions on cleaning schedules and tasks.
• Provide exceptional customer service by keeping public areas clean and presentable.

Skills

Physical fitness

Teamwork

Time management

Attention to detail

Flexibility

Can-do attitude

Adaptability

Prioritisation

Customer service

Self-motivation

Integrity

Working under pressure

Safety awareness

Job description

Responsible To: Line Manager Direct Reports: 0 Key Relationships: Coworkers, Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Company Overview:

HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UKand Abbe ltdto introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

We offer a benefits package including

• Up to 28 days paid holidays.
• A permanent job with flexible working hours.
• Free Lunch on duty (site dependant).
• Full on-site training.
• Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
• Career progression with the opportunity to undertake a HotelCare Apprenticeship.
• Automatic Enrolment into a workplace pension, after 3 months’ service.
• Recognition, incentives and awards.

Job Overview:

Our Public Area Cleaners play a vital role in ensuring that guests experience impeccably clean public spaces, contributing to their overall enjoyment of their stay. As Public Area Cleaners, you'll be integral parts of a dynamic team operating in a fast-paced environment.

Job Description

Key Responsibilities

• Cleaning designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms.
• Performing cleaning tasks efficiently and to a high standard within a fast-paced environment.
• Consistently following company health and safety protocols and procedures, including adherence to COSHH guidelines.
• Reporting any maintenance problems, safety hazards, accidents, or injuries to the management team promptly.
• Maintaining cleaning equipment and supplies, ensuring they are used appropriately and safely.
• Collaborating with team members to achieve cleanliness goals and maintain a positive working environment.
• Following instructions from supervisors and managers regarding cleaning schedules and specific tasks.
• Providing exceptional customer service by ensuring public areas are clean and presentable for guests and visitors.

Person specification

Experience

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaner positions.

Skills and knowledge

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn.
• A ‘Can Do’ attitude.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

Flexibility

• You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.